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“Nothing special” 3 of 5 stars
Review of Four Points by Sheraton York

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Four Points by Sheraton York
3.0 of 5 Hotel   |   1650 Toronita Street, York, PA 17402   |  
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Ranked #16 of 24 Hotels in York
Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Nothing special”
3 of 5 stars Reviewed April 1, 2013

Stayed there over the Easter weekend. Rooms were clean, but not overly comfortable. Room had no desk which made working on anything an adventure. The bathroom was clean but sink are VERY small.

The parking area was difficult as there was a long walk to the lobby because of the posiitoning of the hotel on the lot. Good handicapped parking though. THe lobby has one set of automatic doors that "blow" you away when windy. On a cold day, the lobby are and part of the restaraunt is FREEZING becuae of the draftiness caused by these doors.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Manager at Four Points by Sheraton York, responded to this review, April 4, 2013
Dear RussAndRamona,
We appreciate your feedback from your recent stay with us. We are in the process of getting new furniture for our guest rooms and will have the appropriate workspace for you in the future. This year, we have had some very windy weather and the lobby area does get pretty breezy at times. That being said, we will let our engineering team know and see if there is anything we can do to help cut down the draft. Thanks for your feedback and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
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    51
    35
    18
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
JEFFERSON
Top Contributor
124 reviews 124 reviews
43 hotel reviews
Reviews in 69 cities Reviews in 69 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 26, 2013

We stayed here for one night, on our way from OH to NJ. The front desk was friendly and efficient. The 2 elevators were small and slow. Our room was spacious and had modern updates. The bed was comfortable and the bathroom was clean. Good water pressure and hot water! On Saturday morning, we checked out the free breakfast. The dining area was nice. The offerings included link sausage, scrambled eggs, hash browns, french toast and pancakes on the hot bar. Also, cold and hot cereals, fresh cut fruit as well as whole apples and oranges for the taking. There also was a selection of pastries, bread for toast and bagles. The serving area was kept fresh and the containers filled frequently. The staff in the room cleared dishes and kept everyone smiling. Coffee, tea and juices were provided as well. The breakfast was delicious. We are happy that we chose this hotel which is located right off the Interstate and provided a cofortable stay.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allentown, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013

Used the hotel as a stop between Washington DC and home after a concert. Was very satisfied with stay. The rooms were very clean and up to date. All of the staff we came in contact with were very outgoing and helpful. Would recommend to anyone looking for a clean place to sleep along 83. Can't really think of any complaints.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcellus, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 23, 2013

We had to cancel our stay due to medical emergency. We were told there were only two rooms left so we better reserve now. Later we found out there were a number of rooms available. No refund, even though we called from the hospital.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale City
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 7, 2013

I did not sleep well AT ALL in the rooms. No matter what setting I tried, the HVAC unit was never just right. Either it was pumping cold air or hot air. Also it would kick on and turn off and is very loud, waking me up many times throughout the night. The other big thing is the pillows were not for me. I like firm pillows and these were feather pillows. More and more hotels seem to use this type of pillow so that may just be more of an industry standard. The hotel was centrally located for the area and the breakfast was good. My kids loved the rather large indoor pool. We were in town for my son's hockey game and when I asked for directions to the rink I received directions immediately that were easy to follow.

Room Tip: I did not sleep well AT ALL in the rooms. No matter what setting I tried, the HVAC unit was never j...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 11, 2012

I stayed here just a few days ago.....and I was pleasantly surprised. Why?.....well, because my recent stays at other Four Points properties have not been so nice. I don't know what the issue is, but Four Points seems to be a very low end of the Starwood group offerings. But, that said, I gave it another try and stayed at this place. I found the check-in very professional and informative, the room clean, warm and actually cozy. It seems to be recently remodeled. I received all of my Starwood benefits, being a gold member. I was very happy with the experience. The check-out was also very professional. This was a good stay.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2012

I was in a bind, my wife was coming to visit me while I am away for work. Siya helped me re-arrange my accommodations without using the 'no' word - she made it happen for us.

Coming through like this for a stranger to me just goes to show what wonderful people work here, and are willing to help made a tough time a little better for a continual traveler.

Thank you!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton York

Address: 1650 Toronita Street, York, PA 17402
Phone Number:
Location: United States > Pennsylvania > York
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 24 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton York 3*
Number of rooms: 146
Official Description (provided by the hotel):
The Four Points York in the heart of the "Factory Tour Capital of the World." We're located at the intersection of Interstate 83 and US-30, and a short drive from local companies & area attractions. ... more   less 
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Also Known As:
4 Points By Sheraton York
Four Points By Sheraton York Hotel York
Sheraton York
Four Points York
York Sheraton
York Four Points

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