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“Half of a nice motel” 3 of 5 stars
Review of Comfort Inn & Suites - York

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Comfort Inn & Suites - York
2.5 of 5 Hotel   |   2250 N. George St., York, PA 17406   |  
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Ranked #6 of 24 Hotels in York
Langhorne, Pennsylvania
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Half of a nice motel”
3 of 5 stars Reviewed 5 days ago NEW

I have stayed at this motel numerous times and it is a quality place to stay if you can get a room in the front. This motel is so close to the interstate that you can hear truck traffic all night long particularly on the upper floors. Everything else exceeds or meets my expectations but beware or wear your ear plugs.

Room Tip: Get a room on the front side or at least on the lower floors.
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  • Stayed September 2014, traveled on business
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    26
    9
    5
    2
    0
See reviews for
14
9
Solo
0
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Prestonion
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Driving down from Ottawa to Washington DC and needed a place to stop over, this hotel is perfect. Nice clean queen size beds, fridge, large tv and free wifi in room. Friendly receptionist who answered all our questions and requests.

Room Tip: We stayed in a room 225 which faced away from busy highway so was nice and quiet.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover, Delaware
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On August 30,2014 we checked in at this hotel. The check in experience was good, the desk help was helpful and the lobby was clean and welcoming. Our room was fine. It was clean and quiet. The bed wasn't as comfortable as we had hoped but it wasn't horrible. The problem came at about 12:50 am when the fire alarms in the building went off. We quickly got dressed, followed safety procedures and got out of the building. When I went around to the front of the building I saw a single police car and no fire vehicles. After a few minutes the policeman came out, the alarms went silent, and everyone was allowed to re-enter. The policeman said it was an electronics problem and there was no fire. It was then that a couple of fire trucks arrived on the scene. So we went back to our room and tried to get back to sleep. Then the alarms went off again. I called the front desk and asked if we needed to evacuate and the clerk said "No. It's a problem with the alarm and we're working on it." So we waited. And we waited. Finally after a half-hour or so the thing stopped. It is very difficult to return to sleep after being subjected to that length of fire alarm noise. At no time did the hotel staff contact the guests with an explanation for the disruption. Neither did Fire Department personnel make a quick tour of the building to reassure the guests that all was okay. At no time did the hotel staff offer any compensation for the disruption. We did manage to get back to sleep but not too soundly. This morning we checked out early and came home. We, of course, were billed for the full amount of the room charge. I'm sure this alarm issue was a fluke. It could happen anywhere. But the poor way that the problem was handled, the lack of communication with the hotel patrons and the lack of any compensation for the loss of most of a night's sleep will assure that we will not stay at this hotel again.

Room Tip: Ask for a room on the front side of the hotel away from the highway.
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Comfort Inn & Suites - York, responded to this review, 1 week ago
Dear James B,

I would like to thank you so much for taking your valuable time to offer us your feedback on your recent stay at Comfort Inn and Suites – York, PA. Allow me to apologize on behalf of our hotel for failing to exceed your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to York.

Sincerely,

Angela Fuhrman
General Manager
717-699-1919
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelburne Falls, Massachusetts
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Relied on Trip Advisor to find a nice hotel at a reasonable price. Hotel was easy to find - saw it from the interstate heading southbound before the exit. Check in was seamless and the colors of the lobby were warm and inviting. We were only on the 2nd floor and would have opted for the stairs over the elevator, but couldn't find them. The room faced the parking lot so we didn't have highway noise. All we heard was one motorcycle revving in the parking lot. The air conditioning/heating unit in the corner would kick on suddenly, run for a while, then shut off. It took a little while to get used to - I'd start to doze of and then it would startle me - but once I fell asleep it didn't wake me back up. The only other noise was some light shuffling the next morning (couldn't tell if it was a guest above us or breakfast setup below). The beds were comfy and the bathroom was clean. Tried to make coffee in the room and realized it was not plugged in (and couldn't be where it was sitting because the fridge & microwave used up both outlets) so we moved it to the other side of the room. Not a big deal. On the way down to breakfast we noticed a few big carpet stains in the hallway that we hadn't seen the night before. But the breakfast area was clean and well kept and the food selection was abundant, hearty, and really good. So overall, a good choice for the price!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Comfort Inn & Suites - York, responded to this review, 1 week ago
Dear Emiuni,

Thank you for your review about your recent stay at the Comfort Inn and Suites - York, PA. We are truly happy to hear you enjoyed your stay with us. The staff takes great pride in the service and accommodations we provide. From our extensive hot breakfast and convenient location we are the perfect "Choice" while in York.

We look forward to providing you the same award winning experience and accommodations we are known for the next time you are in town.

Sincerely,

Angela Fuhrman
General Manager
717-699-1919
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport News
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our double queen non-smoking room was comfortable with microwave and refrigerator. Unfortunately our room was located on the side of the interstate highway and as you can imagine, not quiet but the bed was inviting and there was a choice of soft and hard pillows. As a tired traveler, I had no problem sleeping. Resting and watching television were a little more challenging. The lobby was beautifully decored with refreshing lemon infused cold water awaiting each person who enters. The Desk clerks were warm and attentive (even after I had to return to my room to retrieve my cell phone). The weekend breakfast buffet was jam packed with other travelers but attendants kept it well stocked and my husband fully enjoyed his meal and the free wi fi.I would definitely stay again!

Room Tip: You may want to ask if your room is on the side where the interstate highway is located .
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  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Comfort Inn & Suites - York, responded to this review, 1 week ago
Dear Sharon M,

Thank you for taking the time to write a review on Trip advisor about your stay at Comfort Inn and Suites. We truly appreciate your feedback. I am happy to hear you and your husband enjoyed our free hot breakfast, WIFI and new bedding package offering your choice of pillows.

Thank you again for the fabulous review and we look forward to seeing you again in the near future.

Sincerely,

Angela Fuhrman
General Manager
717-699-1919
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, MD USA
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 10, 2014

This hotel is lovely. The FD Clerk was very helpful and efficient with check-in. We requested some paper products for a picnic and he happily gave us what we needed. Our room was clean and comfortable. The lobby was beautiful with what looked like new furniture. Breakfast was crowded, but the one woman who was responsible for replenishing supplies and food, did an excellent job! Nice hotel and we'll return in the future.

Room Tip: We were on the 3rd floor, front of the hotel. There is a highway on the backside, but we cannot com...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Comfort Inn & Suites - York, responded to this review, 4 weeks ago
Dear Pat and Jim H,

I would like to thank you so much for taking your valuable time to offer us your feedback about your recent stay at Comfort Inn and Suites. I am happy to hear the front desk staff took excellent care of you during your stay.Our clean comfortable rooms and extensive hot breakfast buffet are just a few reasons we are the perfect location for all our guests.

We look forward to providing you the same award winning experience and accommodations we are known for the next time you are in town.

Sincerely,
Angela Fuhrman
General Manager
717-699-1919
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
89 reviews 89 reviews
16 hotel reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 9, 2014

This is our second time being here. It is wonderful again as usual. The price is right. The atmosphere is great. All Amenities are Present. The staff is wonderful! We wanted to thank Mr Kevin and Ms Rachel and all the excellent staff of the comfort inn for a Wonderful Welcome!

Room Tip: On the second floor its good to get a room near the elevator, because the ice machine is right next...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela F, General Manager at Comfort Inn & Suites - York, responded to this review, 4 weeks ago
Dear Issa K,

I would like to thank you so much for taking your valuable time to offer us your feedback on your recent stay at Comfort Inn and Suites – York, PA. I am glad to hear you were well taken care of by the staff during your stay. From our extensive hot breakfast buffet to our convenient location we are the best "choice" for all of our travelers.

We look forward to providing you the same award winning experience and accommodations we are known for the next time you are in town.

Sincerely,

Angela Fuhrman
General Manager
717-699-1919
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites - York

Address: 2250 N. George St., York, PA 17406
Phone Number:
Location: United States > Pennsylvania > York
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#5 Family Hotel in York
#6 Business Hotel in York
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites - York 2.5*
Official Description (provided by the hotel):
The Comfort Inn and Suites has been fully renovated and offer spacious rooms and suites featuring a large work desk with two telephones and high-speed wireless and wired internet access – which are well designed for the business or leisure traveler. All guest rooms have a microwave and refrigerator and new 32” flat screen TV’s. An outstanding continental breakfast buffet is served each morning at both hotels and includes such items as fluffy scrambled eggs, delicious sausage gravy with biscuits, crisp bacon, a variety of fresh seasonal fruit, cinnamon rolls, assorted yogurt, bagels and cereal, just to name a few. Our property also offers the Choice Privileges Reward Program which is a wonderful benefit for all travelers! The Comfort Inn & Suites offers quality service and numerous amenities that are certain to provide all travelers with the comforts and conveniences needed to be productive and feel refreshed and ready to take on the day! ... more   less 
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Also Known As:
Comfort Inn And Suites - York
Comfort Inn & Suites - York Hotel York
Comfort Inn York
York Comfort Inn

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