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“Very clean, plus great breakfast” 4 of 5 stars
Review of Holiday Inn Express & Suites - York

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Holiday Inn Express & Suites - York
2.5 of 5 Hotel   |   140 Leader Heights Road, York, PA 17403   |  
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Ranked #8 of 24 Hotels in York
Glen Rock, New Jersey
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Very clean, plus great breakfast”
4 of 5 stars Reviewed October 23, 2013

This hotel was a welcome oasis for us after visiting the model train show in York. The rooms are very clean, and the bed was large and comfortable. We had a longish wait to register. The breakfast was terrific the next morning. Our only problems were that there were kids running through the halls at 2 am, and we had some difficulty getting the heat in the room to work.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    27
    15
    7
    2
    3
See reviews for
15
11
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Archbald, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2013

The hotel overall was good. The staff was friendly. The rooms were clean & updated. The bad points...The bathroom is the size of a shoebox. If the door was any closer to the toilet, your knees would touch! Another is the walls are too thin. I was awaken by the next rooms wake up call. Also I could hear in the bathroom, the other rooms phone conversation on speaker....CLEARLY!! I could hear them digging in there essential bag too!! I was up earlier than I need too because of it. Would I stay again, Maybe or maybe not.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites - York, responded to this review, November 5, 2013
Dear Cherie U,

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions of the room you received. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Thank you again for your comments.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2013

Originally had made a reservation at a competitor, but, when they made a mistake in our reservation, we found the Holiday Inn Express. The staff people who worked with us were very helpful and bent over backward for us. After we checked in, we got good advice and directions on where to find a grocery story and deli nearby. Hotel was quiet. The room was clean. The beds were comfortable. The bathroom was clean, but small. A little disappointed in the breakfast - coffee weak, ran out of plates. Line for food backed up due to the small space. Food was decent, though.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin Ohio
Top Contributor
135 reviews 135 reviews
20 hotel reviews
Reviews in 70 cities Reviews in 70 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed October 10, 2013

We knew we weren't going to spend much time in our hotel so perfect for some place simple just to crash. Liked the funky modern deco and the cleaning lady left a personal note welcoming us which was a touch I found very endearing. Thought the company should know their staff was making extra effort so took pic of the note.
The bed was comfy and all the usual stuff at holiday Inn .. Great location .. near Gettysburg and several places to eat. only negative was the breakfast was ... well up to the usual holiday Inn standards. the selection was .. sparce and its the only time I really couldnt find anything acceptable. Even the bananas were hard and green ... the oatmeal .. only plain .. no brown sugar to add. Well I could go on .. but it just wasn't as good as it could have been. The rolls might have been good but I'm over them after so many trips to other Holiday Inns. So thats the only area that could use some improvement.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites - York

Address: 140 Leader Heights Road, York, PA 17403
Phone Number:
Location: United States > Pennsylvania > York
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in York
#6 Romantic Hotel in York
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites - York 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Business and pleasure travelers will find a 100% non-smoking home away from home dedicated to surrounding you with the quality you expect, the convenience you desire and the service you deserve. Designed for the business traveler, but warm and inviting to all, this Holiday Inn Express knows what is important.We offer a well designed spacious room featuring our Simply Smart! Bedding and signature Kohler shower heads. For the ultimate convenience all rooms include a microwave and mini-fridge, and complimentary Wi-Fi. Our free Express Start breakfast bar, now with hot items like bacon and eggs, will ensure the start of a successful stay. Situated conveniently on Interstate 83, the Holiday Inn Express is minutes from where you want to be. Easy access to this major thoroughfare ensure you a quick and easy commute to downtown York, all major corporations in the area in addition to York College, Penn State York and BWI and Harrisburg airports. We welcome you to enjoy the areas many historical, cultural and entertainment offerings. Take in a show at the Strand Capital Performing Arts Center. Wine aficionados will enjoy a visit to 1 or all 11 of the quality wineries in the area. Family Fun has never been closer with Lancaster, Gettysburg, Hershey, and Baltimore being just a short drive away. Unpack once and see all there is to see. Let the Holiday Inn Express York be your choice to exceed your travel expectations. ... more   less 
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Also Known As:
Holiday Inn Express & Suites - York Hotel York
Holiday Inn Express And Suites - York
Holiday Inn York
York Holiday Inn Express

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