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“Good for the money!” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   2600 East Market St., York, PA 17402-2490   |  
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Ranked #21 of 24 Hotels in York
North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Good for the money!”
3 of 5 stars Reviewed September 17, 2013

Stayed three nights at this hotel, so that tells you something. The front desk employees were super nice and helpful and we were checked in promptly. The room was okay, appeared to be clean and the bed was really comfortable. We were traveling with our dog, and there was no problem there. While I certainly would not give this hotel more than three stars, I have stayed at much more expensive hotels that were disgusting.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review, April 17, 2014
Thank you for past stay with us here at Quality Inn & Suites. We greatly appreciate your positive feedback. Here at Quality we strive to ensure to make your visit as pleasant as possible, again thank you and we do look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
    14
    30
    33
    13
    45
See reviews for
40
27
11
31
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 28, 2013

We weren't paying hundreds of dollars, but we were expecting to have a clean room.

The check in was a little crazy and the girl at the front desk was overwhelmed. Her boss called and she told him she was leaving even if there was no one to replace her.

This hotel was disgusting, and poorly maintained. Upon entering the room, the musty smell hit us. In the bathroom, the mold was all over the walls. The dirt behind the door had not been cleaned in years. The shower did not turn off all night. The door to the outside does not close tightly.

After returning the next day, there were no towels left in the room. Others with us, did not even have their rooms picked up, dirty towels and beds unmade.

Stay somewhere else.... a little work and this place would be a good value, but it is so poorly run.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Windsor, Connecticut
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 12, 2013

Old rooms,the lobby smells bad and the rooms are outdated. They are saving money by leaving half the light sockets empty. The beds are soft and sag. The place needs to be either completely rebuilt or torn down and start over.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
126 reviews 126 reviews
20 hotel reviews
Reviews in 53 cities Reviews in 53 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 11, 2013

Well the office has a nice atmosphere. With a regular breakfast, but a very interesting eating space with very beautiful . It is right next to a Mexican restaurant, which is good for ones who are looking to have a meal close to the hotel. It has an outdoor pool, which is good. The room was relatively nice beds and a good shower. It had a refrigerator and microwave which is a plus. The bathroom was nice too. Finding the room was a bit tough so the recommendation is after a long weary journey get a room close to the office.

Room Tip: Get a room close to the office, because you might have to walk a distance to find your room.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review, April 17, 2014
Thank you for past stay with us back in Auguest 2013 at Quality Inn & Suites. We greatly appreciate your positive feedback. Here at Quality we strive to ensure to make your visit as pleasant as possible, again thank you and we do look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Webster, New York
Top Contributor
73 reviews 73 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed August 3, 2013

My wife and daughter arrived a couple of hours before I did, they called me with horrifying comments and sent disgusting pictures of the room. When I arrived I started a search for a different hotel. The room smelled, the walls, and bedding had unidentified stains on them, the floor was dirty and there were excessive amount of holes in the walls. When I check them out to go to a real hotel the manager told me they spent over $300,000.00 renovating, I told him to triple the amount next time and hire someone to do the renovations.

Don't stay here, it's SCARRY

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augusta, Maine
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 9, 2013 via mobile

My wife and I stayed at the Quality Inn in York at the end of June, 2013. When we pulled in the driveway, we were seriously hoping we had the wrong place, as this hotel looks like something like a Motel 6 on the outside. There is no elevator to the second floor (which is where our room was), it has exterior doors, and the pool is right in the middle of the hotel, meaning if you're on that side of the building, you will not sleep until the pool closes, as you'll hear any activity there through your room door. The one and only plus was that the free breakfast was quite decent.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lithia Springs, Georgia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2013

ROOM WAS DIRTY AND SHABBY. BUGS PILED IN CORNERS. BLEACH STAINS ON BEDSPREAD. Garbage on steps outside door.
Last room available. Non refundable. Front desk was not helpful at all. Garbage still there next morning.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 2600 East Market St., York, PA 17402-2490
Phone Number:
Location: United States > Pennsylvania > York
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 24 Hotels in York
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 110
Reservation Options:
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Also Known As:
Quality Hotel York
Quality Inn And Suites
York Quality Inn
Quality Inn York

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