Thought I would give this restaurant one more chance. Great view, that is about it. The hostess was to busy to acknowledge me when I arrived, after several minutes I was about to walk back to the dining room when she at least asked if my party was here, how was I to know, she did not have time to listen. How can you screw up a toasted cheese is beyond belief, but they managed. I thought when I heard the description, 4 different cheeses on Texas Toast, when the sandwich arrived the cheese was not melted and the sandwich was just barely warm. The Basil Tomato soup was tasty and good. The noise in the facility could be likened to eating in a boiler factory. The brick walls, the wooden ceiling while very attractive allow for it be very noisy. It was difficult for me to hear those in my party speak, all in the party commented about the noise level.
I would not return to this facility for the quality of the food, the only redeeming feature is the view. I could have understood if the walls were bulging with patrons but that was not the case. What was once really good has now become bad.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 28, 2013
Thank you for taking the time to let us know about your recent visit to the river. We appreciate your time in doing so and strive for excellent customer service and wonderful food. As this is no excuse for a poor greeting, we are overwhelmed with phone calls for this weekends festivities being held on our grounds. We have done our best with the noise by bringing in plants and on cooler weather days opening doors does help to alleviate some level. We've actually needed to put people on a waiting list most days during lunch so I'm happy to know you received a table immediately. I do hope you made a manager aware of your unsatisfactory lunch while you were here and I appreciate you giving us another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.