We arrived at SpringHill Suites and had requested a room near the elevator. The room we were given was 2 doors from the furthest room available. Went to the hot tub which had an adjoining deck outside and after enjoying my dip, decided to walk outside to dry off. My key would not unlock the door back into the pool so I had to walk through the lobby with a towel wrapped around me. Explained this to clerk at front desk and was told "Sorry". That was the extent of it. Also don't follow the signs to the pool, they take you to the lobby. The explanation I got for that was it means "left" even though it points straight ahead. Haven't tried the bed yet nor breakfast in the morning. I'm just glad I'm staying here on points or I think I would leave. Giving a 3 dot review as I'm an optimist. Almost forgot, walking back from the pool, I could hear every conversation from every room. Don't stay here if you want your business broadcast.
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- Also Known As:
- Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
- Springhill Suites Willow Grove
- Willow Grove Springhill Suites