On our way from Charlotte, NC we needed a place to stay after our 10 hour drive. Looking up on Trip Advisor we saw the good reviews and also that this particular Best Western was number 4 on the Wilkes- Barre list. Went on line and got a good deal and was very happy with the outcome. Had checked with Triple AA before and had checked with other hotels but we didn't like the reviews from trip Advisor until we looked up the Wilkes-Barre Best Western. Everything was just as the previous guests on Trip Advisor had reported. We were very pleased with the caring staff and the cleanliness and presentation of the rooms. Although we had gotten excited about the mountain view - that view was really the parking lot . Everything else was fine. We didn't mind looking at our car!! Just needed to be told that the internet password was on the jacket of the keys. Having a hot breakfast included was certainly a big plus. My husband used the pool and was happy because it was a good size pool. All and all we would definitely stay there again and certainly recommend this particular hotel to others.