We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Couples weekend get away” 4 of 5 stars
Review of Holiday Inn Wilkes Barre East Mountain

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Wilkes Barre East Mountain to your Saves list
Holiday Inn Wilkes Barre East Mountain
3.0 of 5 Hotel   |   600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791 (Formerly Best Western)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #4 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
Write a Review

358 reviews from our community

Traveler rating
    205
    106
    25
    14
    8
See reviews for
119
124
18
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Brockville, Canada
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed January 23, 2013

We are so glad we choose this hotel. It was more like a upscale hotel. Everything was so clean, very friendly great room, friendly staff, comfortable beds. The breakfast was very good and fresh and the best ever on this trip. They even accepted our coupon so the price was very reasonable.Would highly recommend it and would definately stay here again. Also close to shopping.

Room Tip: WE were on the 4th floor and had a great view of the city.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy L, Sales Executive at Holiday Inn Wilkes Barre East Mountain, responded to this review, January 30, 2013
Hi Sansail,

We are so glad that you chose the East Mountain Inn & Suites for your night stay.
We are glad that you enjoyed our accommodations and hope you will come back
again soon.

Thank you for taking the time to let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mertztown
1 review
4 of 5 stars Reviewed January 22, 2013

Stayed at hotel over the weekend. Nice staff, nice rooms, nice amenities. We arrived a bit early and I asked if we could check in. The staff said that we could, but we could not be with our group. We decided to wait till 3:30PM for regular check-in to stay with group. As it turned our, our group was scattered between the 7th floor and the 3rd floor. The reason for staying as a group was to help ensure a good nice sleep with no noise. As it turns out two of our rooms (mine included) were next to people who partied in the halls till 6:00AM. I know hotels cannot control idiots, but they should put more effort into room assignments, especially when booked 1 month in advance. We had booked approximately 12 rooms. Needless to say, very limited sleep which Best Western should have been able to control if the request to group rooms together was followed, especially after they confirmed they were. The group will be traveling quite a bit this year and I think Best Western will be moved to the bottom of our list because of their inability to manage the little things.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy L, Sales Executive at Holiday Inn Wilkes Barre East Mountain, responded to this review, February 18, 2013
Hello Timmy,
I do apologize for some of our loud guests. I know that was a very busy weekend with
our out of town ski groups.
We do try to keep groups together as close as possible. Sometimes it does not work
out that way due to having only so many room types on each floor.

We do hope you come back and give us another try. Our staff does work very hard at trying to please our guests in any way possible
Please contact the sales office prior to your arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 11, 2013

EMI offers very comfortable lodging and I found the customer service to be impeccably courteous. Shuttle service to Mohegan Sun is available through late evening. I regret that I did not have the time to sample all of the amenities of this Inn. The computers/printers availability and the room containing them was outstanding. I also liked the complimentary breakfast and its setting ( the best of any BW I have visited. ) If/when I return to play at Mohegan Sun I have no problem knowing where to stay.

Room Tip: If you like nice views, I suggest the upper floors on the back side of the property.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy L, Mandy L at Holiday Inn Wilkes Barre East Mountain, responded to this review, January 14, 2013
Thank you for taking the time to complete your online review regarding your stay with us.

We are so glad that you enjoyed your stay and we do appreciate your great
feedback. We will share this with our management and staff.

Hope you get the chance to come back again soon and utilize all our hotel has to offer.

Kind Regards,
Mandy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pocono Lake, Pennsylvania
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 5, 2013

I had a coupon form a travel magazine and they took it no problem. Great place to stay. Breakfast included. Plenty of parking. Close to turnpike and casino. Soft bedding and thick batroom towels. Bar is very resonably priced with good food.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy L, Sales Executive at Holiday Inn Wilkes Barre East Mountain, responded to this review, January 9, 2013
Thank you for taking the time to complete your online review regarding your stay with us.

We are glad that you enjoyed your stay.
We hope you come back again soon.

Kind Regards,
Mandy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Holiday Inn Wilkes Barre East Mountain? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Wilkes Barre East Mountain

Address: 600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791 (Formerly Best Western)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
#4 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Wilkes Barre East Mountain 3*
Number of rooms: 152
Official Description (provided by the hotel):
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, IHG, Odigeo, Orbitz, Agoda, Priceline and Hotels.com so you can book your Holiday Inn Wilkes Barre East Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus East Mountain Inn And Suites
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Wilkes Barre

Owners: What's your side of the story?

If you own or manage Holiday Inn Wilkes Barre East Mountain, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.