We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS East Mountain Inn & Suites: Traveler Reviews

3.0 of 5
600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a $50 Gift Card
BEST WESTERN PLUS East Mountain Inn & Suites
Ranked #2 of 17 hotels in Wilkes-Barre
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Expedia.com Booking.com Travelocity
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

137 reviews from our community

    Trip type
Traveler rating
    72
    41
    14
    5
    5
Date Rating
Netcong, New Jersey, Usa
1 review
4 of 5 stars Reviewed February 8, 2013

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Best Western

Ask Fred R about BEST WESTERN PLUS East Mountain Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
February 18, 2013
Hello Fred,

Thank you for such positive feedback, we really do appreciate it.

We are very glad that you enjoyed our facility and all that we have to offer.
We hope you and your friends come back and stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Henryville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask LUANN G about BEST WESTERN PLUS East Mountain Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
January 30, 2013
Hello Luann G,

Thank you for taking the time to complete your online review about your recent stay
at the East Mountain Inn & Suites.

We are glad that we could provide you with good service after such a very long day.
Hope your son is doing well and you can come back for a more pleasurable trip next time.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Brockville, Canada
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
“Best Hotel on this trip”
5 of 5 stars Reviewed January 23, 2013

We are so glad we choose this hotel. It was more like a upscale hotel. Everything was so clean, very friendly great room, friendly staff, comfortable beds. The breakfast was very good and fresh and the best ever on this trip. They even accepted our coupon so the price was very reasonable.Would highly recommend it and would definately stay here again. Also close to shopping.

Room Tip: WE were on the 4th floor and had a great view of the city.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sansail about BEST WESTERN PLUS East Mountain Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
January 30, 2013
Hi Sansail,

We are so glad that you chose the East Mountain Inn & Suites for your night stay.
We are glad that you enjoyed our accommodations and hope you will come back
again soon.

Thank you for taking the time to let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York Mills, New York
1 review
“Nice Hotel, Nice Staff, Bad in Organizing Rooms”
4 of 5 stars Reviewed January 22, 2013

Stayed at hotel over the weekend. Nice staff, nice rooms, nice amenities. We arrived a bit early and I asked if we could check in. The staff said that we could, but we could not be with our group. We decided to wait till 3:30PM for regular check-in to stay with group. As it turned our, our group was scattered between the 7th floor and the 3rd floor. The reason for staying as a group was to help ensure a good nice sleep with no noise. As it turns out two of our rooms (mine included) were next to people who partied in the halls till 6:00AM. I know hotels cannot control idiots, but they should put more effort into room assignments, especially when booked 1 month in advance. We had booked approximately 12 rooms. Needless to say, very limited sleep which Best Western should have been able to control if the request to group rooms together was followed, especially after they confirmed they were. The group will be traveling quite a bit this year and I think Best Western will be moved to the bottom of our list because of their inability to manage the little things.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask TerribleTimmy about BEST WESTERN PLUS East Mountain Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
February 18, 2013
Hello Timmy,
I do apologize for some of our loud guests. I know that was a very busy weekend with
our out of town ski groups.
We do try to keep groups together as close as possible. Sometimes it does not work
out that way due to having only so many room types on each floor.

We do hope you come back and give us another try. Our staff does work very hard at trying to please our guests in any way possible
Please contact the sales office prior to your arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethel Park, Pennsylvania, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2013

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask RONALD R about BEST WESTERN PLUS East Mountain Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mandy L, Sales Executive at BEST WESTERN PLUS East Mountain Inn & Suites, responded to this review
February 18, 2013
Dear Ronald,
Thank you for completing your online survey.
We are glad that you enjoyed your stay with us and hope you can come back soon
and enjoy our Large indoor pool, jacuzzi and spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
 
 
 
Hampton Inn & Suites Wilkes-Barre
Great value on a similar hotel
Wilkes-Barre, Luzerne County
4.5 of 5 stars 105 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Wilkes-Barre
Near the beach
Red Roof Inn Wilkes Barre Arena
Red Roof Inn Wilkes Barre Arena 3.5 of 5 stars 96 reviews
Show Prices ABS:HotelCheckRates-d96895?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Wilkes-Barre hotels
Hampton Inn & Suites Wilkes-Barr... 4.5 of 5 stars 105 reviews The Woodlands Inn 4.0 of 5 stars 333 reviews Fairfield Inn & Suites Wilkes-Ba... 4.5 of 5 stars 85 reviews Hilton Garden Inn Wilkes Barre 4.0 of 5 stars 140 reviews
Show Prices ABS:HotelCheckRates-d1657488?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d102571?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1229621?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d266187?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 17 hotels in Wilkes-Barre, ranked by popularity

Been to BEST WESTERN PLUS East Mountain Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS East Mountain Inn & Suites

Also Known As:
Best Western Plus East Mountain Inn And Suites
Best Western Plus East Mountain Hotel
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Wilkes Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Address: 600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702-9791
Phone Number:
Region: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Wilkes-Barre
#2 Family Hotels in Wilkes-Barre
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Best Western, EasyToBook, Olotels, Cheap Tickets, Priceline, Venere, Hotels.com, Tingo and HotelsClick so you can book your BEST WESTERN PLUS East Mountain Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS East Mountain Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS East Mountain Inn & Suites
Enter dates & see best prices* (from Expedia.com, Booking.com, Travelocity, and 9 more)
Enter dates 1 night 2 nights
Show Prices