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“Great Price, Location, and Friendly” 4 of 5 stars
Review of BEST WESTERN Genetti Hotel & Conference Center

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BEST WESTERN Genetti Hotel & Conference Center
3.0 of 5 Hotel   |   77 East Market Street, Wilkes-Barre, PA 18701   |  
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Special Offer
1,000 bonus reward points
Ranked #2 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
Edinburg, Virginia
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Great Price, Location, and Friendly”
4 of 5 stars Reviewed November 10, 2013

Even though this hotel was undergoing renovations I would recommend it. The rooms were a good size, clean and had a balcony. The bathrooms were a little smaller but there was an alcove just outside of the bathroom with a sink and mirror. There is a restaurant onsite but we did not get to try it. You are in walking distance of the park, and many beautiful buildings and churches. I believe on of the buildings was a Mosque but am not 100% sure. All were beautiful. We were only about 10 minutes from the Mohegan Casino and even closer to several restaurants and businesses.

Room Tip: Since there are balconies I would imagine that summer time could get loud. Ask to be away from the p...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swagnersir, Manager at BEST WESTERN Genetti Hotel & Conference Center, responded to this review, November 15, 2013
Dear Guest,
Thank you for taking the time to review your visit with us. We are thrilled that you enjoyed your stay with us. We really enjoy our location in downtown Wilkes-Barre as there is so much to see and do. Just a short drive away is even more attractions and shopping. It’s nice having a little bit of everything. Your photographs of the area are beautiful! We hope to see you again soon!
Sam Wagner
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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330 reviews from our community

Traveler rating
    183
    98
    23
    20
    6
See reviews for
98
96
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Any
English first
Wilkes-Barre, United States
1 review
5 of 5 stars Reviewed October 7, 2013

The hotel was neat, nicely decorated and up-to-date. There is a mini fridge, coffee pot, and big screen tv's in each room. There's alos a business station where you can use the computer and printer if needed in the lobby near the front desk. The staff was kind a helpful and the price was extremely reasonable. Great place to stay! The location is great too, it's close to many amenities.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swagnersir, Manager at BEST WESTERN Genetti Hotel & Conference Center, responded to this review, November 5, 2013
Dear Tara,

Thank you for your review. We are delighted that you really enjoyed your stay with us. Your kind words are greatly appreciated. We hope to see you again soon!

Sam Wagner
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugarloaf, Pennsylvania
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 6, 2013

My wife and I stayed at Genettis for my cousins wedding reception .The rooms were A great price and clean and comfortable.From the time we walked in everyone was great.The front desk did A great job and was very friendly and the reception was perfect.The food was incredible and the staff and bartenders also were first class. We have absolutely no complaints and will stay here again. Thanks for the great time .

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swagnersir, Manager at BEST WESTERN Genetti Hotel & Conference Center, responded to this review, November 5, 2013
Dear Darren,

Thank you for taking the time to review your stay with us. We are happy to hear you had a wonderful evening! Thank you.

Sam Wagner
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 28, 2013

We stay with a small group at Genetti's a couple of times each year on a Sunday evening en route to Vermont. The rooms are always ready for us and the recent redecoration and upgrade of bedding and furnishings is most pleasant. The hotel is a bit hard to find, but well worth the effort. Breakfast is a full hot breakfast with great variety and a pleasant server - just ask if you need something not on the buffet.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swagnersir, Manager at BEST WESTERN Genetti Hotel & Conference Center, responded to this review, October 4, 2013
Dear Guest,

Thank you for your reviewing your recent stay. Your comments on our accommodations and staff are very generous. It’s gratifying to know our recent renovations were effective and appreciated. We look forward to hosting you again on your next visit to Vermont.

Sam Wagner
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver Falls, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2013

Wedding Reception: Cocktail hour, dinner, hotel room, breakfast....excellent. Staff very pleasant and helpful. Check in quick. Check out quick. Rooms attractive and clean with coffee, ironing board, iron, hair dryer.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee, USA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 26, 2013

While attending the Bloomsburg Fair, we spent two wonderful nights at Genetti's Best Western Hotel. Hotel staff at all levels went out of their way to help me and my wife, who is disabled. When my wife's wheelchair could not go into the dining area, staff immediately set us up in an adjacent room where we enjoyed our breakfasts.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 22, 2013

Wonderful hotel in city center of Wilkes Barre. Staff was very helpful at checkin and checkout. Even helped me straighten out a confusing issue with my Best Western Rewards number. Had a wonderful meal in the hotel restaurant Oyster. Efficient waitress and excellent food. Room was clean and bed comfortable. Great value. Would definitely stay here again if in the area.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Genetti Hotel & Conference Center

Address: 77 East Market Street, Wilkes-Barre, PA 18701
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Wilkes-Barre
#2 Family Hotel in Wilkes-Barre
#3 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Genetti Hotel & Conference Center 3*
Number of rooms: 72
Official Description (provided by the hotel):
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 
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Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western

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