We booked Genetti's because it was the venue for a family event; otherwise we would have stayed at one of the newer hotels by the highway. All in all, however, it was a good stay but not without bumps.
Check-in was slow, but we found out later that they had a new computer system. They were polite and apologetic. It was a busy weekend at Genettis between a boy band concert at the Kirby and a Cage Fighting event at the hotel. Ventilation did not hide the cage fighters' pot smoking.
Our room was adequate- a bit dark but clean. Beds were comfortable. The room was as good as one would expect.
One elevator was not working, but management did not turn it off. Instead, people would get in, press the buttons - the doors would close for about 30 seconds and then reopen. Then everyone would shuffle to the other lift.
the workout room is large with a variety of equipment. HOWEVER, there were no towels nor anything to clean the equipment. I walked on the treadmill for about 15 minutes but found it "sticky." I washed my hands and went for a walk outside, instead.
Our event included a dinner reception by the pool. The tables were lovely- white linens and large blue bows. The food was delicious and the bartender friendly.
All in all a nice stay- not stellar, but adequate.
- Official Description (provided by the hotel):
- Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Genetti Hotel Wilkes-Barre
- Best Western Wilkes-Barre
- Wilkes-Barre Best Western