I survey roads for a living, working all over the U.S., living out of hotels for 8 months of the year. I stay with a wide range of brands, such as Hyatt, Comfort Suites, Marriott, Holiday Inn, depending upon work location/availability etc. I've also stayed in many Extended Stay Americas, Best Westerns etc.
This hotel has been a real 'find'. So much so that I have now extended my stay twice, despite increased travel time for work, from an original few days to approaching 3 weeks. The only reason I'm leaving is it's time to fly home to California.
Hotel is freshly decorated, extremely friendly staff (special mentions to Emma and Bonnie, nothing is ever too much trouble and always dealt with a smile). Room layouts are unusual for ESA, a bit more like a 'Candlewood Suites'. This is a good thing. Well equipped, spacious rooms with good storage space. Full size fridge freezer, ice-maker within. Seemingly new carpets throughout and I believe the whole hotel is now non-smoking. Fantastic! There is a small, but well equipped, exercise room. In house laundry, as is expected in an ESA. Outside there is a seated gazebo, small dog walking area along with several BBQ/Grill pits. Plenty of parking.
Basic, 'grab and go' breakfast. Regard it as a bonus rather than expecting a actual 'breakfast'. One really nice touch, and very much appreciated, is that coffee appears to be available all day. Regional managers please take note, this costs relatively little and goes so very far in the 'goodwill' stakes. This is one of the little things that goes so very far in raising ESAs game in the hospitality industry. Let's see this nationwide asap....
Without a doubt, this is by far the best ESA I have stayed in. If they were all this good, this corporate traveler would use ESA far more often.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your glowing review of our property! I am glad to read that you were pleased with the service level at our hotel. We pride ourselves on making this hotel a "home away from home" for our guests. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.