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“Must Stay” 5 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   1067 Wilkes Barre Township Boulevard, SR 309, Wilkes-Barre, PA 18702   |  
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Ranked #10 of 20 Hotels in Wilkes-Barre
Great Falls
1 review
“Must Stay”
5 of 5 stars Reviewed October 24, 2009

My husband and I stayed here this past weekend and I have nothing but good things to say about it. The staff is friendly, the hotel is very clean and the location is convenient to I-81.

We were there when the occupancy was low so we cannot comment on how noisy the hotel is however, keep in mind very few hotels make the expenditures needed to sound proof the walls.

A very noticable difference in the dynamics of this hotel is that the owner cares about the security of this guests and staff. There are cameras set up around the hotel and around the entrances to keep track of who comes in and out. This is a big deal to us because we have stayed in some very nice hotels that have been robbed all because there was no security of any kind. Often times even "dummy" cameras can be a deterent to thieves because they won't take the chance.

The fitness center of this hotel is also better than most. It has an ultra modern treadmill and weight machine. All in all, I highly recommend this hotel for its staff friendlyness, cleanliness and over all up to date feel.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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120 reviews from our community

Traveler rating
    65
    33
    15
    2
    5
See reviews for
41
36
7
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
Boise Idaho
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2009

Decent hotel. Easy access from highway, but not in a great area.
I travel quite often for business and stay in a lot of different hotels, so my review is based on comparisons to the typical hotel that I have stayed in. I stayed in this hotel for a week.
When I stay in a hotel there are a few things that I use to determine "a good place to stay", and they are: 1. How clean are the rooms. 2. How comfortable is the bed. 3. How friendly and helpful is the staff. 4. Location. 5. Breakfast. 6,.Water pressure in the shower. 7. How quiet is the room.

1) The room was very clean and everthing was in good repair. It has a nice flat panel TV, and the bedding is nice. No loud floral bed spread. It had a coffee maker and small fridge. There was also half and half creamer in the fridge which was nice. The work station was small, but functional and the wireless had a good signal.
2)The bed was very comfortable, but no feather pillows. Usually a room has both. I happen to like a feather pillow, not a big deal.
3) Most of the staff was very friendly and helpful. When I arrived the lady at the desk was very helpful in pointing out places to eat, etc. I had to stay longer due to business plans changing and the gent that helped me was not very friedly and very short, he may have been busy but I was the only one in the lobby.
4) The location is great for highway and freeway access. It is just off of interstate 81 and right on highway 309. Good location for that, but it is not close to shopping, malls, or eating establishments. There is a Perkins and Taco Bell near by, but I would say the location is not that good.
5) They claim to have a "full breakfast", but is seem very average and not quite so full. Other places that have full breakfasts have potatoes, bacon, sausage and scrambled eggs. This place has Sausage patties and pre-formed egg patties. The rest is just oatmeal packets and hot water, muffins, ect. I don't believe that there was even a waffle machine, but I may be wrong on that one.
6).The water pressure is very poor. It took forever just to get my hair wet, but the tempurature was steady.
7) The room was not very quiet. The doors don't seal well and you can hear everything in the hall, even down the hall. When you are walking by the rooms from the hall, you can hear people talking in their rooms. Not good for privacy.

Conclusion:
Overall the place was nice enough, but just OK. Next time I will try the Hilton Garden Inn. It is around the same price. It is near the Mall and several restaraunts, and not to far from the freeway and looks very nice. The bed was and TV was nice, but other than that nothing special.
Oh, I forgot to mention. There is a nice little bar in the hotel called Pickles Pub. Great little place for a bear or cocktail. They also serve food, but it is marginal.

  • Stayed August 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Virginia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 7, 2009

Just what we were looking for
Nice hotel- comfortable stay
Got in too late to use the pool- love the continental breakfast- yummy waffle machine.
We wanted to stay there again on our July 4th trip- but we had the dog with us- I wish the hotel would reconsider its pet policy-- you could always charge a refundable deposit. The Hilton Scranton does a quick check of the room before you go and refunds some of the pet deposit. We stayed there instead but would have preferred this hotel.

  • Stayed May 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pa
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2009

This hotel was very clean,staff extra friendly,and had a great breakfast. Cute little pub too with room service. I would definately stay again and recommend it to all!! Oh and the fitness center was brand new with an awesome universal weight machine not many hotels have.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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maine
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2009

I booked this hotel through priceline, and when we drove up we realized that it was the same hotel we'd stayed in the previous year on another vacation - it's been great both times. Due to food allergies, my son and I couldn't eat at the breakfast buffet, but the breakfast goes far beyond the usual 'old fruit, stale coffee, and a slice of toast' so many places offer. The staff is friendly, the rooms quiet and clean, and overall it's a great place to stay!

  • Stayed April 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hettinger, North Dakota
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed December 1, 2008

I have now stayed at this hotel three times and every visit was far above average, the rooms are nice and clean, the staff very friendly and helpful and the location is easy to get to. There are many restaurants nearby and shopping is excellent too. The parking is easy if you are traveling by motorcoach and I would recomend this hotel to any group traveling through the area.

  • Liked — Excellent location, easy access, shopping and restaurants nearby.
  • Disliked — Nothing really dissapointing about this hotel.
  • Stayed November 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2007

great hotel and staff.close to hwy but room's quiet,will be back nextime

  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 1067 Wilkes Barre Township Boulevard, SR 309, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Wilkes-Barre
#8 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Comfort Inn & Suites of Wilkes Barre is a locally owned and operated hotel. Mohegan Sun Casino is just minutes away. The property is well maintained and up to date. We offer a full complimentary breakfast buffet in the morning. State of the art fitness center with an indoor heated pool. Enjoy room service from our own Pickles Pub. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Wilkes-Barre
Comfort Inn Wilkes-Barre
Wilkes-Barre Comfort Inn

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