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“No Surprises” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   1067 Wilkes Barre Township Boulevard, SR 309, Wilkes-Barre, PA 18702   |  
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Ranked #8 of 18 hotels in Wilkes-Barre
Dartmouth, Canada
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“No Surprises”
4 of 5 stars Reviewed November 3, 2013

This was the 2nd night of our 4 night journey from Eastern Canada to Florida. Planning well ahead, we took advantage of the 30% off promotion offered by Choice hotels which gave us a great room at a bargain price. We had previously stayed at the hotel next door but this one looked a little fresher and we decided then to give it a try next time. That was a smart choice.

The hotel is conveniently located, clean, comfortable with friendly staff and prompt service. The room was well appointed with all the usual perks and the hot breakfast was what we have come to expect from Comfort Inns. As I mentioned in a previous review of another Comfort Inn, the choices are much greater than found in my kitchen at home and the quality is just as good. The bonus, of course, being that there are no dishes to do.

The Perkins Family Restaurant on the other side of the parking lot is a boon to the road weary traveller and the discount was nice, as well.

In a word, this hotel is NICE!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

Wonderful staff and a nicely outfitted hotel. The room was very clean and comfortable. The hotel is right next to Rt. 81, but you would never know it. Our room was on the highway side of the hotel and it was very quiet. Pickles Pub was our hang-out for the night. Tommy, the bartender, made our evening quite enjoyable. The food and service were great. Recommend this hotel. We will return next time in the Wilkes-Barre area.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Top Contributor
110 reviews 110 reviews
26 hotel reviews
Reviews in 44 cities Reviews in 44 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed October 20, 2013

I choose this hotel because of the low rates and the good reviews. I was here for the Breeders Crown at the Mohegan Sun Pocono Downs. I called around 5pm and informed the desk I would be checking in late because of the races. The staff member was very nice & friendly and told me "no problem". I arrived at 11:30pm nd was greeted with a smile and a quick, easy check-in. My room was on the 4th floor, as I asked for. In the morning my view was gorgeous with the changing of the leaves in this fall season. The room was very clean. The bed was comfortable and loved the comfy comforter. You do not hear anything outside...soundproof! The sink is outside the bathroom and is a nice touch for those that like to use that area while someone else is using the bathroom/shower. The breakfast was perfect with a lot of variety of cold & hot food.

There are stores & restaurants walking distance away: Dunkin Donuts, Perkins, RiteAid, and a K-Mart. Comfort Inn has their own bar & restaurant here also. (food ends at 10pm). I made a good choice in hotels. It is only a short 10 minutes drive from Mohegan Sun Pocono Downs

Room Tip: High floors have a nice view. I was room 414
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 10, 2013

I travel a great deal with work and I have stayed here many times - it's my goto place in Wilkes-Barre!
Very clean hotel with THE friendliest & most professional staff who go out of their way to help.
Good, plentiful and tasty breakfasts with coffee, tea & fruit available all day in the foyer.
Part of the hotel, Pickles is a fantastic small bar for drinks and food.
Clean, tidy and comfortable rooms - serviced every day.
Large banqueting / meeting room for parties / business.
Great swimming pool for the family and a well equipped gym for the fit among us.
Great location - easy off and on to I-81.
If you are looking for an excellent place to stay in the area - look no further; this is it.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Va
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2013

The staff at this hotel are just wonderful and very friendly. The rooms are clean and it is very convenient to the interstate. Would like if they had a few other options at breakfast but it is nice they have coffee and tea at all times in the lobby.

Room Tip: It is a good idea to not stay on the 1st floor. It is where the gym and pool are located and it can...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayville, NJ
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2013

I needed to stay in Wilkes Barre PA area for work. Had a nice indoor pool, free wifi, free breakfast.
Coffee and tea in lobby. Room was nice and clean, spacious with flat screen tv.
Conveniently located near many restaurants and fast food places. Breakfast was basic, but clean.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnandSuites, Manager at Comfort Inn & Suites, responded to this review, August 26, 2013
Thank you for taking the time to fill out your online review with such positive feedback/

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntley
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

Hi,
My wife is from the area and we have many family gatherings that are centered around the Comfort Inn and Suites in Wilkes-Barre, PA. The rooms are always clean, the beds super comfortable, the gym and indoor pool are kept up for use, and most importantly the staff at this hotel are great. We are always greeted at the desk and they are there to help in whatever way they can. We love the morning breakfast buffet as well as the morning paper ( complimentary). There is both a Perkins and Taco Bell within a short walk ( in case you don't have a car). The local mall/shopping strip is also located nearby.

My focus on rating is the excellent service we have seen from the staff over the 12 years we have been staying here. The rates are very good and you will enjoy your stay!

Room Tip: Parking is close on either side. The pool is on one side, if you want to be close to the pool ( and...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnandSuites, Manager at Comfort Inn & Suites, responded to this review, August 26, 2013
Thank you for the kind words regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We appreciate your business!
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Additional Information about Comfort Inn & Suites

Address: 1067 Wilkes Barre Township Boulevard, SR 309, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Wilkes-Barre
#10 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Official Description (provided by the hotel):
The Comfort Inn & Suites of Wilkes Barre is a locally owned and operated hotel. Mohegan Sun Casino is just minutes away. The property is well maintained and up to date. We offer a full complimentary breakfast buffet in the morning. State of the art fitness center with an indoor heated pool. Enjoy room service from our own Pickles Pub. ... more   less 
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Also Known As:
Comfort Hotel Wilkes-Barre
Comfort Inn And Suites
Comfort Inn Wilkes-Barre
Wilkes-Barre Comfort Inn

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