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“Overall, beautiful place to stay....great night clubs...awesome food...but...” 4 of 5 stars
Review of The Woodlands Inn

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The Woodlands Inn
3.0 of 5 Resort   |   1073 Highway 315, Wilkes-Barre, PA 18702   |  
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Choice Privileges Points
Ranked #9 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Overall, beautiful place to stay....great night clubs...awesome food...but...”
4 of 5 stars Reviewed September 8, 2013

Overall, beautiful place to stay. Most servers were fabulous, however, Lori- bartender was rude, not only to me and my girlfriends but pretty much rude and abrupt to all women younger than her. Maybe she should consider retirement or at least a class in customer service etiquette. It was very unappealing to watch. But we decided we would not judge the entire establishment on the incompetence of one worker.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, September 11, 2013
Thank you for taking the time to write your review regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations.

Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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633 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Baltimore, Maryland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 8, 2013

My wife and I have discovered that in the I-95 corridor between Baltimore, Md and Philadelphia, Pa there are numerous Casinos that provide a total Gaming experience at a reasonable cost. Today I am writing about not the Mohegan Sun Casino but the Hotel we stayed at while there.
Nestled in the foothills of the Pocono Mountains with a peaceful stream winding through, The Woodlands Inn is a great place in Northeastern Pennsylvania for your next vacation. This place doesn't look like much from the street but the hotel inside has a pleasingly rustic look and the Hotel Staff provides a relaxing vacation experience. They even have package deals that include free slot play at the casino. The stream behind the hotel can be viewed from an outdoor deck and dining area and the rapids at the top of the stream are breath taking. The stream and rapids are illuminated at night. Really pretty. Free full breakfast during the week. Food was excellent and they have Live entertainment as well. If you are traveling thru this area spend a night and visit the casino. I hope to get back during the Fall season to see the colored foliage.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, September 11, 2013
We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

My father and uncle chose this location 45 years ago so they can incorporate great views from both the dining areas and hotel rooms, we also use the outdoor locations for weddings and other events.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilkes-Barre, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 7, 2013

The rooms are very clean and beds are very comfortable. Staff is very friendly and helpful with anything youe need. The jacuzzi was very relaxing and the food was great. would suggest friends and family stay there for any event that they need a place to stay. Also the prices are right and good music to keep you dancing the whole night.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, September 11, 2013
We would like to thank you for taking the time to complete your review. I am glad to hear that our Jacuzzi provided you with much relaxation.

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
greensboro
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 4, 2013

Traveling through with our standard poodle the staff was most accommodating for lunch. We were seated on a small quiet deck overlooking the pool area. The mature plantings made it quite serene. The service was excellent. The hamburger was truly a made there burger not a pre made patty from a distributor. It was full of flavor.
Certainly worthwhile to get off of the highway for a great, un hurried lunch.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, September 6, 2013
Thank you for taking the time to complete your review regarding your recent luncheon at our hotel.

I believe this is our very first Trip Advisor review specifically for Crescenzo's Restaurant..

Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

Nice hotel in a convenient location in Wilkes-Barre. Close to restaurants, shopping and interstates. Clean rooms, nice outdoor patio/bar and sushi restaurant. Staff was pleasant and helpful with directions.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, September 6, 2013
Thank you for taking the time to complete your review regarding your recent stay at our hotel.


We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.

It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, Pennsylvania
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

What a lovely place! The king room was clean and spacious. I was lucky to get a stream side room with a balcony. It was so relaxing sitting there in the evenings. The breakfast buffet was excellent with lots of variety. The staff was friendly and helpful, but John at the front desk went out of his way to make sure my stay was pleasant. The only thing keeping me from giving the Woodlands Inn a 5-star rating is the layout consists of quite a few levels with no elevators so climbing stairs is a must. I would definitely stay here again if in the area.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, September 6, 2013
Thank you for taking the time to review our property. It's nice to hear such positive feedback!

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 3, 2013

My husband and I stayed here the first time almost 2 years ago. We wanted to visit Mohegan Sun at Pocono Downs and simply picked a place close by. We loved it! Nice size rooms, friendly staff and terrific place to sit outside by the river for a relaxing drink. We've been back several times since then and highly recommend it. Delightful!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammaya, Owner at The Woodlands Inn, responded to this review, September 6, 2013
Thank you for taking the time to complete your review regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

We hope to see you again soon!

Sincerely,
Ross Kornfeld
Owner
The Woodlands Inn
570-824-9831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about The Woodlands Inn

Address: 1073 Highway 315, Wilkes-Barre, PA 18702
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#7 Romantic Hotel in Wilkes-Barre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Woodlands Inn 3*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled in the foothills of the Pocono Mountains with a peaceful stream winding through, The Woodlands Inn is the premiere destination in Northeastern Pennsylvania for your next vacation, event, or business function. Step through our doors and take in a deep breath of fresh air, thanks to our smoke-free policy. Look around and you'll find beautiful ballrooms for your celebrations and special events, meeting rooms for any sized corporate function, and Alexander's in the Woods, a full service day spa. Featuring 2 restaurants, 3 bars, and Evolution Nightclub, you'll find no shortage of entertainment options as well. Plus, as the closest full-service, off-site hotel to Mohegan Sun at Pocono Downs Casino, we offer a complimentary shuttle for all our guests. With countless rooms and packages to choose from, you're sure to find exactly what you're looking for at The Woodlands Inn. We are a member of Ascend Hotel Collection by Choice Hotels International. The Woodlands is proud to combine our impeccable array of services and amenities with the benefits of the Choice Privileges rewards program, resulting in a truly memorable experience every time. We make every effort to ensure the complete satisfaction and enjoyment of all our guests, and as a dog-friendly hotel, that includes your best furry friends as well! ... more   less 
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Also Known As:
Woodlands Inn ~ Ascend Collection By Choice Hotel Wilkes-Barre
Woodlands Hotel Wilkes Barre
Woodlands Resort Wilkes Barre
Woodlands Inn Resort Wilkes Barre
Woodlands Inn Wilkes Barre

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