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“A well managed chain restaurant.” 5 of 5 stars
Review of LongHorn Steakhouse

LongHorn Steakhouse
1035 Grape Street, Whitehall, PA 18052
610-231-8829
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Ranked #3 of 82 Restaurants in Whitehall
Cuisines: Steakhouse
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Restaurant details
Good for: Doing business, Entertaining clients
Dining options: Dinner
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A well managed chain restaurant.”
5 of 5 stars Reviewed April 15, 2014

You see one you've seen them all. What makes one franchise better than another. Local staff and management, period! Food done right. Happy staff. Clean. I eat here regular.

  • Visited March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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36 reviews from our community

Visitor rating
    19
    10
    5
    0
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Allentown , PA
Top Contributor
209 reviews 209 reviews
124 restaurant reviews
Reviews in 90 cities Reviews in 90 cities
73 helpful votes 73 helpful votes
“Ho Hum”
3 of 5 stars Reviewed March 9, 2014

Average food , Average atmosphere and below average service. There was nothing here that would make me not go back but there was nothing here that would make me think of going back either.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macungie, Pennsylvania
Senior Contributor
33 reviews 33 reviews
16 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“A lackluster experience”
1 of 5 stars Reviewed February 20, 2014

Did "call ahead", was told that there would probably be a short wait for our party of 6 upon our arrival. Arrived, greeter would not tell my wife how long the wait would be. Half an hour later I try, point blank refused to say how long the wait would be. Multiple tries over the next hour, I finally read the estimated wait time upside down that she had available on her screen the entire time. Not very apologetic, but this finally motivated her to get us a table about 1 1/2 hours after our arrival. We watched everyone in the waiting area get seated, even those who arrived long after us. The food itself was mostly good although one dish needed to be sent back to warm it up.

  • Visited January 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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Center Valley, Pennsylvania
1 review
“Great Customer Service!!!”
5 of 5 stars Reviewed January 20, 2014

A big thank you to the staff of Longhorn! We came in for a birthday celebration. Called ahead before coming. When our party of 11 walked in, the place was packed! I thought great, we are going to be waiting for a LONG time, but from the bartenders, to the hostess stand, to the aaitdtaff, everyone was very nice and accommodating! We waited about 25 minutes. When we got to the table, they had free appetizers on the table to say "thanks for waiting". We had the BEST servers, Jeff and Jenna. They worked great as a team, were so friendly,sweet and eager to serve even though the place was a madhouse with hungry people. They were knowledgeable on the menu as this was our first time dining here. They catered to our wishes and made many trips for drink refills as we had 5 children with us. Proper training from the management, was a success for the evening. A BIG THANK YOU to Dan? I think, as the manager who checked in with our table to see how everything was going. Overall, a great dining experience!! Especially Jeff and Jena!! Thank you for helping me to celebrate my birthday with my family!!

  • Visited January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Orefield, Pennsylvania
Top Contributor
55 reviews 55 reviews
15 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“NEW YEAR'S EVEN BETTER SERVICE”
5 of 5 stars Reviewed December 31, 2013

It was late for a dinner. But the crowd was large around the bar and they told us the wait would be an hour for the phone ahead we'd reserved. It only took 45 minutes. And then the food was the same high quality with even better attention to detail. Thanks for making this New Year's special. It has become our go-to steak house. Now it will be an even better bet for a special occasion or Holiday booking. Happy New Year!

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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