Where do I start? My family and I just got home from a weekend getaway / snow tubing trip with the kids.
If you plan on staying there, read-on; First, the hotel has no physical address, that’s correct, a hotel with no physical address. Your GPS will never find it. If you call the hotel they will tell you to use the address from the nearest McDonalds. As the other reviewers mentioned about the noise they are absolutely correct. Not only did the noise come from the highway, but from other rude guests staying during the weekend of 1/25/13 – 1/27/13. I must say the hotel was spotless!! During our stay people had no control over their kids. Mind you my wife and I were traveling with our three kids, which range from ages 2-16. People would start slamming doors and kids’ running in the halls at around 6am, at 11pm it was still going on. I can’t speak from 11am – 6pm because we were not on-site. The front desk had the nerve to call me saying that the guest down stairs were complaining about the noise (banging) coming from my room. I explained to the front desk that my kids were sitting down having dinner and before that we were all laying down watching television. I further explained that the noise was coming from the track and field activities in the hallways. They said they would investigate. (What-ever)!
I never noticed any of the staff smiling. As a priority member I never expected this.
So! If you don’t mind doors banging every 2-3 min, stampeding in the hallways, and the fact that there is no hot water! That is correct, no hot water. We let the water run for about 30min. and it felt like it was getting colder. The front desk said that is normal being that it is well water it takes longer for it to heat up especially due to the fact that the rooms haven’t been used in a while (really)!
If you decide to stay there anyways, there is a decent restaurant Brooklyn Bridge Pizza; they deliver to the hotel with pretty good food and reasonable prices. I hope this review helps
- Official Description (provided by the hotel):
- Welcome to Holiday Inn Express Hotel and Suites Pocono Mountain, a completely 100% tobacco free hotel, the best place to Stay Smart in White Haven with easy access to the Interstate 80, Interstate 476 and Route 940 intersection. Our hotel is centrally located to take advantage of all the Northeastern Pennsylvania area has to offer. Area attractions include Split Rock Resort Indoor Water Park, Pocono Raceway, Jack Frost Mountain, Bushkill Falls, The Crossings Premium Outlets, Whitewater Rafting, Big Boulder Ski Area, Lake Harmony, Jim Thorpe, Mohegan Sun Casino and many others. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites White Haven - Lake Harmony