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“Clean and Convenient” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites White Haven - Lake Harmony

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Holiday Inn Express Hotel & Suites White Haven - Lake Harmony
2.5 of 5 Hotel   |   Route 940 @ I-80 & I-476, White Haven, PA 18661   |  
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Ranked #2 of 6 Hotels in White Haven
Winchester, Virginia
Top Contributor
74 reviews 74 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
“Clean and Convenient”
4 of 5 stars Reviewed January 20, 2013

We just arrived home from a trip to the Poconos where we had the opportunity to stay at this property for an overnight. It is located right off of the Pa Turnpike and I80. This makes it very convenient, but does mean that traffic noise may be a concern for you if you are a light sleeper. The hotel was clean and the front desk staff very friendly and helpful. The walls are very thin, however, and we had to complain to the front desk about noise since the hotel was full and several groups of people were laughing and carrying on well past 11PM. The staff clearly must have addressed our concerns, since the amount of noise lessened noticeably. However, it began again early the next morning at 7 AM. Breakfast was also a bit problematic due to overcrowding. I would suggest that if you need to stay in this area, try the Holiday Inn Express located an exit down 80W. We ended up there by accident prior to checking in at this hotel, and wish we could have stayed there since it was clearly less crowded and would likely have been quieter, yet just as new/clean and almost as conveniently located to the event we were attending.

Room Tip: If the hotel is busy, try for a third floor room as it may be quieter. Friends of our who stayed on...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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90 reviews from our community

Traveler rating
    26
    41
    17
    5
    1
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43
26
4
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
new york
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed January 1, 2013

New building, front desk gave me my priority benefits.
even number rooms face the highway, literately you can throw a rock and hit a truck on 478 from your window. So if you don't want traffic noise, stay in odd number room facing quieter parking lot.
Location, stay sleep leave, no town to talk of, but easy on off to I478, and I80 and US940. easy to get to both casinos nearby, outlet stores skiing.
The heat to the pool did not work, and breakfast was disappointing as the 'food' truck did not make a delivery. But that was new years eve, so maybe things back to normal. I did not down grade my review on this alone, but i have stayed at many HIE and this was not the best.
BUT expect the usual comfortable, mostly quite rooms, with all new furnishing and amenities. The HIE down the raod in Drum has no pool, but then again, winter and no heat = no pool. Call to see if this was repaired, otherwise, stay down the road .

Room Tip: odd, not even numbers,
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claremont, New Hampshire
Top Contributor
326 reviews 326 reviews
56 hotel reviews
Reviews in 167 cities Reviews in 167 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed November 20, 2012

My GPS could not find it and there were no directions on the hiexpress.com website. Once we finally got there, I asked them what exit they were on and they acknowledged that this was common problem. No reasonably priced restaurant options nearby: either fast food or $25+/plate. We couldn't get cold water in our room and they fixed it. The breakfast was ok. My family liked the pool. Even though our room was non-smoking, I could smell cigarette smoke in the hall. Like others have said, no treat bag of Priority Express members. Due to all the above, would only stay there if I was in a pinch.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ny
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 15, 2012

Spouse is Priority Club member and front desk staff usually great us accordingly. 99.9% of the time, we get a little food or beverage item upon check-in. In this case, we weren't greeted as Priority Club members and we didn't get any snack. Later, my spouse went back to the front desk to question this, and was given some snacks. The staff said that they don't like to give out the goodie bags when non-Priority Club members are in the lobby - the non-members don't understand why some people get bags and others don't. Well, wouldn't that be teaching moment - become a PC member and get food?

It was dark and a Sunday night when we arrived and the only decent restaurant within 5 miles was super crowded so we ate at McDonalds - not exactly what we wanted, but was the only thing around.

Location was convenient for us - half-way between son's college and home, but I'm not sure that we would stay here again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Berkeley Heights, New Jersey
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 21, 2012

We stayed at the Holiday Inn Express in White Haven, PA as it was close to the Pocono Speedway. The hotel was clean, the bed extremely comfortable, and the free breakfast perfect as it began at 6:30 a.m. and we had to leave by 7. The hotel is two minutes from Route 80 so very convenient. I checked the reviews for the hotel before we booked it and they were right on the money!

Room Tip: Our room was facing the parking lot instead of the highway so was nice and quiet.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fonda
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 15, 2012 via mobile

Our first time staying at a HIE and we loved it! Beds were queen size and very comfy. Room and bathroom were very clean. Breakfast was good but lacked meat.

Hotel has no 'physical address' so you couldn't use GPS which was annoying. Pool was small.

Otherwise great place to stay for value!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hartford, Connecticut
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 14, 2012

This is a nice property, for the area. Don't panic about the directions. It is VERY close to the off ramp from the turnpike. Exit the turnpike and take a left it is just past the McDonalds on the same side of the street. There is a 24hr gas station w/snack shop close by and another 2 fast food restaurants. Front lobby here is warm (Fireplace) and inviting. There is ample space to work in the lobby area if you want to get out of the room. In this town there are slim pickings for a quality hotel and this is one of the best in the area.

Room Tip: Choose from the front side of the hotel if possible
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites White Haven - Lake Harmony

Address: Route 940 @ I-80 & I-476, White Haven, PA 18661
Phone Number:
Location: United States > Pennsylvania > Luzerne County > White Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in White Haven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites White Haven - Lake Harmony 2.5*
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Hotel and Suites Pocono Mountain, a completely 100% tobacco free hotel, the best place to Stay Smart in White Haven with easy access to the Interstate 80, Interstate 476 and Route 940 intersection. Our hotel is centrally located to take advantage of all the Northeastern Pennsylvania area has to offer. Area attractions include Split Rock Resort Indoor Water Park, Pocono Raceway, Jack Frost Mountain, Bushkill Falls, The Crossings Premium Outlets, Whitewater Rafting, Big Boulder Ski Area, Lake Harmony, Jim Thorpe, Mohegan Sun Casino and many others. ... more   less 
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Holiday Inn Express Hotel And Suites White Haven - Lake Harmony

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