Spouse is Priority Club member and front desk staff usually great us accordingly. 99.9% of the time, we get a little food or beverage item upon check-in. In this case, we weren't greeted as Priority Club members and we didn't get any snack. Later, my spouse went back to the front desk to question this, and was given some snacks. The staff said that they don't like to give out the goodie bags when non-Priority Club members are in the lobby - the non-members don't understand why some people get bags and others don't. Well, wouldn't that be teaching moment - become a PC member and get food?
It was dark and a Sunday night when we arrived and the only decent restaurant within 5 miles was super crowded so we ate at McDonalds - not exactly what we wanted, but was the only thing around.
Location was convenient for us - half-way between son's college and home, but I'm not sure that we would stay here again.
- Also Known As:
- Holiday Inn Express Hotel And Suites White Haven - Lake Harmony
- Official Description (provided by the hotel):
- Welcome to Holiday Inn Express Hotel and Suites Pocono Mountain, a completely 100% tobacco free hotel, the best place to Stay Smart in White Haven with easy access to the Interstate 80, Interstate 476 and Route 940 intersection. Our hotel is centrally located to take advantage of all the Northeastern Pennsylvania area has to offer. Area attractions include Split Rock Resort Indoor Water Park, Pocono Raceway, Jack Frost Mountain, Bushkill Falls, The Crossings Premium Outlets, Whitewater Rafting, Big Boulder Ski Area, Lake Harmony, Jim Thorpe, Mohegan Sun Casino and many others. ... more less
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