We stayed at this hotel based on the reviews I read here on TripAdvisor. We were not disappointed. Our event was in Grove City but it was worth the 25 min drive to stay at this HIE. At check-in we were offered a cold drink. After we got settled in, we received a call from the desk making sure everything was good.
Everyone on staff had a friendly greeting every time we saw them: the front desk (which you would expect), the lawn maintenance guy, every cleaning person. It really was amazing.
This HIE is very clean, professional, friendly and helpful.