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“This is the best HEI in the US” 5 of 5 stars
Review of Holiday Inn Express Sharon/Hermitage

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Holiday Inn Express Sharon/Hermitage
2.5 of 5 Hotel   |   3060 Spangler Rd, West Middlesex, PA 16159   |  
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Ranked #1 of 4 Hotels in West Middlesex
Bartlett, Illinois
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
“This is the best HEI in the US”
5 of 5 stars Reviewed May 30, 2013

This HEI is by far the best that I have ever stayed! All the way from the cleaning lady to the desk to the person that takes care of the breakfast area are real people pleasing individuals! The rooms are spotless! They even have a little putting green in the back of the hotel. If HEI would use this hotel to train their people there would be no other hotel chains! This place is super in everyway.

Room Tip: If you can get a suite by all means get it! You will be impressed.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    156
    14
    2
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    6
See reviews for
74
38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2013

This Holiday Inn Express in West Middlesex PA is one of the best Inns in the USA. It is superbly managed and the Inn and grounds are extremely well kept. The rooms are very clean, well appointed and comfortable. The staff is very friendly, polite and helpful. It also offers a great breakfast and other snacks throughout the day and evening. On certain evenings there is management night where drinks and other goodies are served. We go there twice a year and view it as our home away from home and we are never disappointed. I highly recommend this Holiday Inn.

Room Tip: Not a bad room in this Inn.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Massachusetts
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 29, 2013

People who know this route have told me that this Holiday Inn Express is the best in the chain. Okay, but really? How good can it be?

Let me put it this way: I've stayed in legitimate 4-Star hotels that couldn't hold a candle to this place. I'm completely serious. This hotel is a marvel.

Every person I interacted with was interested in where I was from and what I was doing. The housekeepers were just as nice as the desk staff.

The breakfast room as great, the food was terrific, and the staff continually was making sure that everything was full.

In addition, there were little antiseptic wipes on each of the room phones. I thought this was an excellent thing and I can't imagine why high end hotels haven't begun to do this. Very smart.

So, yes, this IS the best HIE. I don't go across I-80 very often, but the next time I do, I'm staying here again!

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed April 28, 2013 via mobile

Me and my family have been coming to this hotel since it opened in 2003. Each year we have been greeted with clean rooms, delicious food, and sincere hospitality. I really enjoy coming to this hotel and it is a big part of my life. I also like how is is very close to the Pittsburgh Intl Airport and the Akron Canton Regional Airport. I also really enjoy the overall Mediterrainiean theme the hotel has. Really nice!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

As the previous poster wrote, what a great place to stay with family. Instead of staying in or near Grove City Outlets, we picked this place about 15 Minutes west. I am so glad we did as the hotel is great. Clean rooms, turn down service, chocolates on the pillow, and friendly staff always saying hello.. We will come back and stay here for our future outlet trips. Oh ya, the warm cookies in the lobby are great! I highly recommend this hotel.

Stayed April 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 27, 2013

Once again the staff at HIE exceeded our expectations. The Courtesy and customer service are amazing. Each and every employee greets you with a smile and asks if there is anything they can do to make your stay better. The hotel is spot clean! The grounds are lovely and everything has a special touch. We visited the lovely pool and hot tub and even the towels were rolled and stacked perfectly. This is was makes this HIE "THE BEST" We were celebrating our anniversary and had a lovely surprise awaiting us in our room! I told my husband that I want to work here, everyone is so nice. Looking forward to visiting again soon! Thank you all for a lovely visit!

Room Tip: The themed rooms are so fun! Lovely and relaxing.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sagamore hills, ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2013 via mobile

Love this place- very friendly staff, super clean rooms. Nice pool, hot tub. Beautifully landscaped view from pool area of outdoor waterfall, pond and even have mini golf. Free Snacks and coffee in lobbyfrom 3-9- fresh baked cookies and popcorn were the best. Great breakfast offerings. Will definitely stay here again.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sharon/Hermitage

Address: 3060 Spangler Rd, West Middlesex, PA 16159
Phone Number:
Location: United States > Pennsylvania > West Middlesex
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in West Middlesex
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Sharon/Hermitage 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The exclusive Holiday Inn Express Hotel & Suites in Sharon / Hermitage, PA is a recipient of the prestigious 'Torchbearer' Award from IHG Hotels for 2008. This makes 4 years of outstanding customer service recognized by IHG Hotels. The HI Express and Suites in Sharon/Hermitage, PA is only 25 minutes from the Youngstown Regional Airport. Our hotel is conveniently located to Shenango Valley Mall, Prime Outlets in Grove City, Amish Country and right next door to beautiful Tam O' Shanter Golf Course.Our hotel features: associate empowerment training for total guest satisfaction, themed spa suites, Presidential suites with fireplaces, soaking tubs, family suites and romance suites complete with heart-shaped tubs, two port high-speed Internet access in all guest rooms, kitchenettes, guest laundry, meeting rooms, tropical Indoor pool and spa, complimentary manager s party, complimentary Express Start breakfast and our famous value-added 'wow' service touches. Please book early and have your chance to experience an exceptional value, with top ranked services at a great price. We put a new meaning to price value in your hotel stay so be smart with the leaders in the Holiday Inn Express and Suites brand. Please Note: Pool is for registered guests only. No pool or guest room parties. ... more   less 
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Also Known As:
Holiday Inn Express Sharon/Hermitage Hotel West Middlesex
Holiday Inn West Middlesex
Holiday Inn Express Hermitage
West Middlesex Holiday Inn

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