The consensus among all the guests with whom we chatted, save one, is that this hotel is nearly impossible to find. Staff seemed to be frustrated by this as well. It is a beautiful, quite new property, once you find it. Most guests started out pretty darned annoyed, but were happy once they got settled.
I-80 is nearby, so light sleepers might want to ask for a room as far away from that as possible. High-grade earplugs solved our problem.
One very quizzical thing unique to this hotel was the daily necessity to get a new key card, one day twice.Staff explained to us that we should carry the card well away from cellphones and credit cards. This is the only hotel anywhere in the world where we have found this a problem. Staff assured us this happens at other places all the time….. ??
To test this theory, I purposely carried my cards directly atop my cell for all of the hotels remaining in our two week trip. No problems resulted. ??
This exit has few restaurants, almost none open late. That may improve in the future, but for now, eat before you stop. (There is a diner and one smoke-filled bar nearby.)
Light sleepers should get on the side away from Interstate 80. hotel is pretty well built, so only...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for your review. We sincerely apologize for all of the inconveniences and we are aware of the issue. Some GPS units do not yet recognize our address as we are a new lane. We’ve added an alert to our website and our reservation confirmation emails with the alternate address to ensure that all of our guest arrive to the proper location while we wait for GPS providers to update their maps. Our alternate GPS address is 3377 New Castle Road, West Middlesex, PA 16159. Again, we apologize for the inconveniences and we hope to have another chance to serve you in the future.
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