I booked this Winner-owned property through the Radisson 800 number. You need to know this because I was not a bargain basement customer. The hotel consists of several wings of rooms surrounding an indoor pool. I was given a pool room. I asked for a change. The desk clerk indicated this would be very difficult and would require a manager. I didn't have the time. When I returned from a day of meetings, I found myself in a room with a rattling air conditioner, stinking of chlorine, and rattling with the screams of thirty or so children. I returned to the desk. I was then given a room off the parking lot. It was quiet, not smelly, and actually slightly better appointed. Despite this problem solved, I was still smarting from my treatment during the day. I suspect the clerk put me in the crappy room knowingly, leaving the better rooms for perhaps crankier later arrivals. Not only that, but this hotel was clearly under renovation, a fact not indicated on the hotel web site or by the reservations clerk. The elevator was substandard. Workmen in the halls lounged about and chatted. And the pool really stank. My local hosts, in retrospect, suggested the Holiday Inn Express for my next visit.