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“Disappointed” 1 of 5 stars
Review of Austin's Restaurant & Bar

Austin's Restaurant & Bar
1101 Snyder Rd, West Lawn, PA 19609-1100
610-678-5500
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Ranked #1 of 7 restaurants in West Lawn
Price range: $10 - $30
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Romance, Doing business
Dining options: Takeout, Late Night
PA
Top Contributor
53 reviews 53 reviews
36 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Disappointed”
1 of 5 stars Reviewed February 9, 2013

I'm sorry to say that I did not have a very good dining experience. I've been to Austin's many times but this last visit will be my last. I went for lunch on Saturday and ordered the baked potato soup. It is usually very good, however when it arrived it looked like it had been sitting for awhile because it had "skin" on top. It was so over-salted that I could not eat it. A server did not come near me until someone brought my cheeseburger. She asked if I wanted another soup but it was too late at that point so I just took the burger. Again, I've had this before and I enjoyed it but it was also very salty; I did not eat it. When the server came back I told her and she took it away. A few minutes later a manager came over to find out what was wrong with my meal. When I explained that the food was very salty, she said that they "season their food that way all the time." She offered me another meal without any seasoning but I declined. I just wanted to leave. I then got my check with both the soup and burger being charged in full. I didn't eat them! When I mentioned this to the server, they were taken off the check. It wasn't just the food I was unhappy about, but also the service. It's too bad because I used to enjoy Austin's.

  • Visited January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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107 reviews from our community

90% Recommend
    53
    44
    5
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Reading, Pennsylvania
Top Contributor
108 reviews 108 reviews
82 restaurant reviews
Reviews in 50 cities Reviews in 50 cities
32 helpful votes 32 helpful votes
“Ceaser salad/anchovies...yum!”
4 of 5 stars Reviewed February 8, 2013

We had dinner at Austins...we usually do lunch...Love their burgers! My friend had salmon which she thoroughly enjoyed. I enjoyed their Ceaser salad with grilled chicken and anchovies. For dessert, the apple pie ala mode was to die for. And, their lighting seemed a bit "lighter"!

  • Visited February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Pennsylvania
Top Contributor
56 reviews 56 reviews
26 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
“Excellent service”
4 of 5 stars Reviewed February 2, 2013

Austin's always has great service with multiple people checking on you. Food is really good - the best baby back ribs I've had.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
“WOW”
5 of 5 stars Reviewed January 25, 2013

Food was awsome and the atmosphere and great. My family loves eating here and the specials are alway good.

Visited January 2013
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New Smyrna Beach, Florida
Top Contributor
60 reviews 60 reviews
49 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Awesome Food”
4 of 5 stars Reviewed January 11, 2013

The food here is amazing. The service is a close second. Many would be concerned about the price, but then again, you DO get what you pay for. If I want cheap, there is always fast food joints to be found. The only negative I have found with this place is how dark it is, though I guess you could say it is "intimate."

  • Visited August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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