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“Good for the price” 4 of 5 stars
Review of Microtel Inn & Suites by Wyndham West Chester

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Microtel Inn & Suites by Wyndham West Chester
2.0 of 5 Hotel   |   500 Willowbrook Lane, West Chester, PA 19382   |  
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Ranked #4 of 6 Hotels in West Chester
2 reviews
1 helpful vote 1 helpful vote
“Good for the price”
4 of 5 stars Reviewed February 18, 2011

A decent place for the price. The rooms were clean, if a little worn down, and the service was good.
The rooms could use some work, but from what I was told of their renovation plans, it sounds like a big improvement.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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336 reviews from our community

Traveler rating
    82
    101
    79
    50
    24
See reviews for
108
59
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101
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Harrisburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 10, 2011

This was the worst hotel I have stayed in - ever. The mirrored walls and positioning of the tv reminded me of a "no-tell motel" - I kept looking for the slot to put the quarter for the vibrating bed! The hotel staff were not friendly and the rooms were filthy. The first room I checked into had a leaky toilet, and had the smoke detector disconnected and laying on top of the closet. I had a non-smoking room, but smoke from other rooms kept wafting in. I ended up with a migraine. The sheets were stained, the walls were stained, and in the bathroom, the wallpaper had been stapled down in many places. Someone else mentioned bizarre lighting, so I will not even begin to discuss that.

In short, I would not stay in this hotel - ever again. I don't know that I will even consider staying at another Microtel Inn. I was excited by what I had read on the chains website and believed I would be quite pleased with my stay. Perhaps I should review comments from other sites before booking another hotel room.

  • Stayed January 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collingswood, New Jersey, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed January 26, 2011

We recently stayed at the Microtel for 2 nights. Upon check in we were placed in a handicap room (only non smoking room available- no problem)...the heat was not on at all in the room..and it was 5 degrees outside! It took until 3am for it to warm up. The room was clean but in disrepair. the bathroom floor was rolling up which would have been dangerous if we were handicap. The faucet moved completely separate from the sink. The blankets are so thin..and not warm at all. And It took 2 trips to the front desk to get a working remote.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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California
Top Contributor
70 reviews 70 reviews
70 hotel reviews
Reviews in 65 cities Reviews in 65 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 21, 2010

I don't understand the previous complainers. Our room was clean and smelled fresh. The queen bed rooms are small but nicely furnished. The mattress was very comfortable. The breakfast selection was average. We were satisfied with our experience.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2010

On a positive note, the location was easy to get to and close to West Chester, the TV had lots of channels, computer in lobby, and mini fridge in room. Unfortunately on a negative note: We had a non-smoking room on the third floor. The room was definitely NOT worth the money. Wallpaper was peeling, stains on carpet, bathroom smelled like smoke, toilet squealed like a baby crying when flushed, sink and tub drains were partly clogged (took shower in 3 inches of water), shower rod was very loose, window sill was bubbled from moisture, room was in the middle of the hall but still very noisy, breakfast didn't even contain any fresh fruit! We will definitely NOT be staying at this Microtel Inn in West Chester, PA ever again! We will spend a little more to get a decent room.

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 1, 2010

The quality of microtel would not comparable with some good Inn that I had experienced.
This is he first time that I am writing my experience in hotel because I would like everybody know where it likes and never waist their money in some cases.
I was 32 Days in Microtel in Mankato, minnesota.
Service:
They never do their work well until you let them know or ask to clean somewhere or change the stuff in your trachcan!!!!!

Breakfast:
They change the quality of their breakfast by level of people who come for couple nights.
as I remember 10 days during the period of time I was there. They did not serve yogourt, fruit,

Reseption desk;
Ashley , a lady who works there , is NOT nice with many customer.
Jason, he is a nice guuy with paitent,
Ben, He is a nice and kindness guy.

  • Stayed April 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central PA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2010

We don't look for lots of extras...prefer to save money. Have stayed here twice. Clean and quiet both times. More convenient to West Chester by car than any other hotel/motel. We've stayed in worse. Will stay here again.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham West Chester

Address: 500 Willowbrook Lane, West Chester, PA 19382
Phone Number:
Location: United States > Pennsylvania > West Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in West Chester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham West Chester 2*
Number of rooms: 102
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Also Known As:
Microtel Inn And Suites West Chester
Microtel Inn & Suites West Chester Hotel West Chester
Microtel Hotel West Chester
West Chester Microtel
Microtel West Chester

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