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“Great Hotel - Convenient Location!” 4 of 5 stars
Review of Hotel Warner

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Hotel Warner
3.0 of 5 Hotel   |   120 North High Street, West Chester, PA 19380   |  
Hotel amenities
Ranked #1 of 6 Hotels in West Chester
Certificate of Excellence 2014
GreenLeadersPlatinum level
St. Louis
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
“Great Hotel - Convenient Location!”
4 of 5 stars Reviewed February 22, 2013

Hotel Warner is locatated on the main strip in West Chester PA. Hotel has been updated and is very lovely and clean! Easy walk to the local restaurants and shops. Although the parking connected to the hotel is an extra charge there is a parking garage across the street that you are allowed to park in. The hotel will validate the parking charges. I would definitely stay here because of the location, cleanlyness, and the great rates!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Hotel Warner, responded to this review, March 13, 2013
Thank you for staying with us. We appreciate you taking the time to share your kind comments regarding the hotel being lovely and clean and are happy to hear that you will stay with us again due to our location, cleanliness, and great rates. We hope to see you again soon.
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99 reviews from our community

Traveler rating
    45
    36
    9
    5
    4
See reviews for
18
36
3
26
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Southampton, Pennsylvania
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2013

The bride and I graduated from WCU many...too many...years ago. The town is now a great place to visit...great restaurants and quaint.

We really enjoyed our stay...great staff...nicely-appointed room...but...the ONLY thing keeping us from five starring the Warner is the fact that they supply those annoying little pillows that many hotels use. While they're plentiful, they're just too hard to get comfortable with!

Otherwise...great place!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Hotel Warner, responded to this review, March 13, 2013
Thank you for your positive response to your recent stay at our hotel. We greatly value your thoughts and opinions and always appreciate it when one takes the time to put their fingers to the keyboard to give an honest assessment. Thank you for choosing the Hotel Warner for your recent stay and we hope you will come visit us again.
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Lanoka Harbor, New Jersey
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 18, 2013

This is a small hotel compared to the mega resort chains. The rooms are a good size and very clean. The only down side is that the heating/AC unit is a little loud. They offer a free continental breakfast. The staff is very friendly and helpful. We had an issue where they could not find our reservation in their system, but they just resolved the issue quickly and got us checked right in. There are many nice restaurants and shopping within a short walk of the hotel. Parking garage located right behind the hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Hotel Warner, responded to this review, February 20, 2013
Thank you for your positive remarks regarding our hotel. We are pleased that you found the rooms to be a good size and clean. I apologize for the confusion with your reservation upon arrival but am happy to hear that the staff was able to take care of it quickly and was friendly and helpful. I appreciate your comments and will be certain to pass them along to the staff.
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West Chester, Pennsylvania
1 review
5 of 5 stars Reviewed February 7, 2013

I have stayed at this hotel a few times now, I absolutely love it, great rooms, great views, great prices, always clean, always great to come home to the Warner after a night out on the town...I absolutely love the proximity (walking distance) to everything in West Chester. Whether you are staying from out of town or just looking to enjoy a great evening out, this hotel is top notch...Highly Recommend!!!

Room Tip: 3rd and 4th Floor Even Numbered Rooms Have Best Views
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Hotel Warner, responded to this review, February 20, 2013
Thank you for taking the time to share your experience at the Hotel Warner. I am happy to hear that you found us to have great rooms, views, and prices. It sounds like you had some time to enjoy the excellent bars and restaurants that are in town within walking distance. We hope to see you again soon.
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 27, 2013

I visited West Chester PA in October/ November in 2012. I stayed in Hotel Warner and i thought it was a really friendly, charming and comfortable hotel. The staff from the front desk to the cleaners were very helpful and polite towards me. I'm planning on visiting again in September 2013 and I would not hesitate to book at Hotel Warner again when I return to West Chester! :-)

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Hotel Warner, responded to this review, January 31, 2013
Thank you for taking the time to share your experience. I am thrilled that you found the hotel to be friendly, charming and comfortable. I will be sure to share your comments about the staff being polite and helpful with the team. We are looking forward to seeing you again in September.
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London, United Kingdom
Top Contributor
95 reviews 95 reviews
34 hotel reviews
Reviews in 43 cities Reviews in 43 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 4, 2013

This is a great little hotel in a fantastic location. The rooms are really well thought out and are exceptionally clean, with all the mod cons you might need. The warm air heaters in the rooms are a bit annoying turning on/off all the time and the 4am street cleaners/garbage trucks are regular visitors but that is it. The Staff are brilliant – very knowledgeable about the area and they offer great advice on where to eat/visit. I really like this hotel and will make it a regular stop (Twice already – same experience both times) when I am in the US. If you are looking for a nice place to eat or hang out then the Iron Hill is just around the corner.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Hotel Warner, responded to this review, January 7, 2013
Thank you for your positive remarks regarding our hotel. We are pleased that you found hotel to be in a fantastic location with guestrooms that are well thought out and exceptionally clean with all the modern conveniences. We also appreciate the comments regarding the brilliant, knowledgeable staff and I will be certain to pass your compliment along to them.

I am happy to hear that the Hotel Warner is now your hotel of choice when visiting West Chester and we are looking forward to your next stay with us.
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Ashburn, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 1, 2013

My husband and I stayed at this new hotel for two nights over the Christmas holiday. We both travel extensively and found this hotel to be one of the cleanest we've ever stayed at. The room had good ammenities. There is free internet access, free continental breakfast, a refrigerator, plenty of electrical outlets and lovely furniture. The hotel is located in the heart of West Chester, close to restaurants and shops.

There were a few downsides. The room heating system was very loud and the bathroom didn't seem to be heated at all. There was no bathtub in our room; just a shower. The breakfast service over the weekend was under staffed with little to no service. The breakfasat service on the weekday was much better.

Room Tip: If you want a bathtub, be sure to ask for it when you make your reservation.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, General Manager at Hotel Warner, responded to this review, January 3, 2013
Thank you for choosing to spend your holiday with us. I am happy to hear that you found the room to be one of the cleanest you have ever stayed at. That is a huge compliment that I will be sure to share with our Housekeeping Team. I am happy to hear you enjoyed the many amenities offered by the hotel including complimentary internet access, complimentary continental breakfast, in room refrigerators, lovely furniture and plenty of electrical outlets.

I apologize for the downsides you experienced during your stay. We do have some rooms with showers and some rooms with tubs so we can accommodate all travelers’ preferences. If you have a preference and let us know when you make your reservation we will be happy to accommodate your request for a room with a bathtub. We did have a new breakfast attendant working over the weekend and are working with her to improve and refine her service and efficiency.

Thank you again for choosing the Hotel Warner. It is guests like you who let us know when we fall short of your expectations who allow us to continually refine both our product and service offerings. We hope to see you again soon.
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Additional Information about Hotel Warner

Address: 120 North High Street, West Chester, PA 19380
Location: United States > Pennsylvania > West Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Warner 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Hotel Warner is now open and welcoming overnight guests, group gatherings and visitors. Enjoy our gracious hospitality, stunning rooms, and the historic charm of downtown West Chester, footsteps from our door.The Hotel Warner is the only hotel in historic West Chester Borough and the ideal location for your business trip, a leisurely weekend get-a-way or group outing. And with free WIFI, an indoor heated pool and a delicious complimentary Continental breakfast, there's something everyone will enjoy. So, come be our guest! Stay with us and walk to over 65 restaurants, dozens of shops, art galleries and eclectic boutiques, just footsteps from the Warner Hotel. Stroll our historic streets and discover the rich architecture and vibrant past of this nationally acclaimed neighborhood.The Hotel Warner is also perfect for business trips and group gatherings. With private onsite meeting space for 60 guests and additional facilities for nearly 200, the Hotel Warner is ideal for intimate gatherings, board meetings and social retreats.Spend a few nights with us and explore our many historic sites and fabulous attractions. The Hotel Warner is only minutes from West Chester University, SAP Corporation, Depuy Synthes, Brandywine Airport, Longwood Gardens, QVC Studios, the King of Prussia Mall, Brandywine River Battlefield, Valley Forge National Park, Sight & Sound Theater and Lancaster Amish Country.So, be sure to include the Hotel Warner in your future travel plans. We are now open and ready to take great care of you. ... more   less 
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