No fireworks the evening we were there. Everything seemed to be running smoothly, staff was polite and helpful and cooperative, and they even offered us a small sample of the rice bowl.
Walking by the front of the Kabab Cafe one might think it is a semi fast-food restaurant in a strip mall and walk on. That might be a mistake. It's not "fancy" but clean and nicely decorated. If you look at their web site you get an accurate picture of what the interior looks like (kababcafe.com) and their offerings and prices.
I think lunch is their busy time for workers in near-by offices. We were there about 5-6 PM and there were about 4-6 customers while we were there. A number of phoned in take-outs went out the door.
Food was excellent. My brother had a chicken kabab plate (joojeh); I had a beef patter (barg). Both were excellent and appeared promptly (but then they were not busy). Both were nicely spiced and came with rice and your choice of an interesting side salad. Quantity and quality were just great. I'm sorry I didn't try the falafel as that's often a good test for a middle eastern restaurant.
I'd certainly go back if I were in the neighborhood again.
If you own or manage kabab cafe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.