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“So close to a five!” 4 of 5 stars
Review of SpringHill Suites Washington

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SpringHill Suites Washington
3.0 of 5 Hotel   |   16 Trinity Point Drive, Washington, PA 15301   |  
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Ranked #5 of 18 hotels in Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“So close to a five!”
4 of 5 stars Reviewed May 30, 2013

I am writing this review from the room at Spring Hill. We are traveling back to Canada, and this stop of our journey was the only one I had not booked ahead of time. This was the first hotel off the interstate that we encountered. Front desk staff person was warm and welcoming (and keeping in mind that I had been tent camping for six days, I was not looking my best, it was especially nice to not be judged by appearances). The complementary laundry supplies was a very appreciated gesture. The room was spendier than other places we have stayed but the room was well appointed, nicely decorated and the extra services, like laundry and vending, were appreciated.
My only complaint was with the pull out sofa. Fortunately I did not need to use it because when I started to pull off the cushions, it was gross with crumbs, old food bits and who knows what else - ewwww!!! I was not expecting that at this hotel.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Washington, responded to this review, June 14, 2013
MikerCath,
Thank you for sharing your experience with us at SpringHill Suites Washington. I’m glad you enjoyed your stay and found our staff to be warm and welcoming. I appreciate your feedback and sincerely apologize for the condition of the pull out sofa. I have addressed this issue with our housekeeping staff to heighten the awareness of such issues and improve our guest experience. We value you as our guest and hope you’ll have an opportunity to visit us again soon to see our improvements. Thank you again for writing.

Sincerely,
Jay Cruz, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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76 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Worcester,UK
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 21, 2013

Stayed here for 10 nights whilst working shifts in a coal mine
Plusses
- helpful front desk
- very good maintenance guy
- great location for restaurants - Applebee's, Red Lobster, Cracker Barrel, Fusion Steak House all with in walking distance
Minus
- rooms are cleaned in the morning only and no exceptions. Strange as a lot of shift workers (especially drillers) were staying

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Washington, responded to this review, March 24, 2013
globalminer,
Thank you for taking a moment and writing a review about your stay with us at SpringHill Suites. We're glad you stayed with us and appreciate your business. I'm happy to hear that you found our staff friendly and helpful, and I hope they were able to add a little to your comfort. Thanks again for writing. We hope to see you again soon.
Sincerely,
Jay Cruz, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 19, 2013

If you need to travel to the area this hotel is right in the middle of a great number of restaurants. Hotel is clean, rooms have a bit of a throwback feel but modern also, comfortable beds. I was nervous getting to my room because while in the hall the room next toe was very loud, but once inside I could not hear them so it appears it has nice thick insulated dividing walls.

Nice little workout room with dumbells, pool and whirlpool available also. Free breakfast from 6-9 although I'm a big Cracker Barrel guy and you can walk from there.

No complaints, great stay.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Washington, responded to this review, March 24, 2013
OhioGuy34,
Thank you for writing a review. We appreciate you staying with us, and we're glad you enjoyed your visit. I'm pleased to know that you liked our clean, comfortable rooms and had a quiet visit. Should your travels bring you back to our area, we hope you'll stop and visit us again.
Sincerely,
Jay Cruz, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2013

We arrived after midnight on our way to Myrtle Beach so we didn't get a chance to enjoy the entire hotel. THe staff were amazing when we arrived. I called ahead to ask them to pull down and make the pull out sofa for our children and they did so which was very helpful. When we arrived with small children we just had to pick up our key and go to sleep. THe pull out wash't very comfortable but was well enough to get a few hours of rest.
THe breakfast station was great and staff were so friendly.
Thank you!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Washington, responded to this review, March 24, 2013
DeborahLovell,
Thank you for taking a moment and writing a review. We're glad to hear that you and your family had a nice stay with us. I'm pleased to know that our staff was helpful with your needs as well as welcoming to your and your family. Please plan to visit us again the next time you're in Washington, PA. Thanks again.
Sincerely,
Jay Cruz, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2013

This is a nice relatively quiet place, very close to virtually everything in Washington (which ain't much). Restaurants all over the place (chains mostly) and shopping (nothing fancy). But it is convenient, clean, and friendly. This area is heavily saturated with the fracking gas industry folks, and the parking lot was full of their trucks, and other than some mud from their boots, we never saw them or heard them, so all was neat. The rooms are well appointed, little fridge, sink, etc. We stayed there one night while visiting family. They have a small pool, whirlpool and very small and marginal exercise room.

Room Tip: I'd try to get a room opposite the highway, although ours was highway side and never really hea...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Washington, responded to this review, March 19, 2013
LandRoamer2,
Thank you for your review. We appreciate you staying with us at SpringHill Suites. I'm glad to hear that you liked our property and had a nice, pleasant stay with us. We hope you'll have another opportunity to visit us as we enjoyed your company and hope to see you again soon.
Sincerely,
Jay Cruz, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
181 reviews 181 reviews
73 hotel reviews
Reviews in 67 cities Reviews in 67 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed March 9, 2013

The property has been recently updated and loos great. It features large rooms, easy connection to the highway and surrounding big box stores. It is a good location for either a stop through or for business in WASHPA.
The service there is great with well trained staff and management.
The only down side can be the proximity to the highway and noise.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Washington, responded to this review, March 12, 2013
veffekt,
Thank you for sharing your experience with us at SpringHill Suites Washington. We appreciate you choosing to stay with us, and we're glad to hear that you enjoyed your visit. I'm glad you felt the service was great and that you liked our updates! Please join us again for another great visit. We look forward to it.
Sincerely,
Jay Cruz, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, South Carolina
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 3, 2013

Used this property as a stopping point between DC and Cincinnati. They had clean updated rooms with a nice comfortable bed. Friendly staff checked me in quickly and I was up to my room. Nice breakfast with many choices included. For a late night snack, Krispy Kreme is next door. The elevators seemed a little slow, but it didn't detract from he stay.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at SpringHill Suites Washington, responded to this review, March 12, 2013
tim5055,
Thank you for writing a review about your recent stay with us at SpringHill Suites. I'm glad you chose us as your stopping point, and I'm glad you liked our property. We appreciate your compliments and hope you'll have another opportunity to stay with us again. Safe travels.
Sincerely,
Jay Cruz, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Washington

Address: 16 Trinity Point Drive, Washington, PA 15301
Phone Number:
Location: United States > Pennsylvania > Washington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Washington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Washington 3*
Official Description (provided by the hotel):
When choosing Washington PA hotels, the SpringHill Suites by Marriott Washington hotel offers the reviving experience you want while you're on the road. Experience our fresh, modern lobby with free Wi-Fi! Our spacious suites provide a breath of fresh air with separate living and sleeping areas, kitchenette with mini-fridge, sink & microwave, plus free high speed internet access. Enjoy our new complimentary breakfast buffet featuring hot and healthy items every morning. Spend some time unwinding in our indoor pool and whirlpool, fitness center or business center. This hotel in Washington PA is centrally located near a wide variety of restaurants. We're only minutes from Washington & Jefferson College, The Meadows Racetrack & Casino and Tanger Outlets, and 29 miles to downtown Pittsburgh & Pittsburgh International Airport. Among Washington PA hotels, we'll take excellent care of you whether your visit is for business or pleasure, a short or long term stay, or for a meeting or event. ... more   less 
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Also Known As:
Springhill Suites Washington Hotel Washington
Washington Springhill Suites

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