Stayed here for 3 nights this past week on business. Not a single complaint about anything here. The room was exceptionally clean, housekeeper leaving a small KitKat candy bar and comment card daily in the room. If you want a refrigerator and microwave in the room you need to request it .The breakfast was superior to the one's I have had at Hampton Inn in the past. Seems like those other inns had lost their taste buds and had some eye appeal. This breakfast was fresh, presented well and had an attendant seeking active comments from the guests as to their needs, Easy to see why this hotel has won 4 awards as "best". They deserve it!