We stayed here on May 24-26, 2014 on IHG rewards points. My family and I really love this hotel. We've been here 3 times in the last year as a short getaway. The hotel is always nice and clean, the staff always greets you warmly and the breakfast is decent. Our king bed was nice and firm and our son was relaxed in the sofabed. What dampened the trip for us was the lack of internet/wifi service. A call to the front desk was for naught and was told that there was probably too many people online at the same time. In frustration, I went outside for a smoke and stared at an empty parking lot, so the "too many people online at the same time" excuse was nonsense.