The front desk staff was very friendly, but even though check in was 3 pm and we arrived at 4:30 they said our room wasn't ready. They called housekeeping and told us all they had to do was put sheets on the bed and the room would be ready in 10 minutes. 30 minutes later and I'm trying to be patient, but we're still sitting in the lobby so I ask what's going on. I'm now told, this is the only King room, so it's taking longer. I guess a King bed takes a lot longer to make than a Queen. :-) We finally got in 11 minutes later, (41 total). It would have been better if they told us it would be over a half hour so we could have gone shopping next door to the Costco. The room was spacious, modern and clean. The shower head had a large buildup of minerals plugging many of the holes, so it wouldn't spray properly.