I usually am
Leary about 3 star hotels sometimes they are a little nicer but sometimes they are a little worse.
In this case this hotel was worse. Unfortunately, I am actually about to contact corporate.
1. We arrived at 4:45pm, check in was at 3pm and our rooms were not ready until about 5:15. They gave us comps for the restaurant which was a nice gesture so we let it go. The other couple that travelled 4 hours with us room was not available either they gave free breakfast buffet comps ( buffet was not that great)
2. The entire weekend Friday to Sunday the air conditioning in the common areas such as all hallways and elevators did not work. It was miserable going to and from the rooms.
3. The hotel is very dated but it seems as if they have attempted to fix it up. Peeling paint, stains, very loud AC in suite, towels hard and smelled of strong bleach, room smelled musky/mildewy, dated phones, tv was new flatscreen which was nice but overall it was just worn and dated.
4. Cleaning people did a pretty decent job however the worse is yet to come! Pool was crowded and terrible , then some kid barfed in it and kids were allowed to continue swimming before it was completely clean. No spa. Barbershop closed entire weekend. One complimentary bottle of water left in room.
5. BEDBUGS! Which is why I'm contacting corporate and possibly the health department. I have been traveling forever and when my husband woke up he realized he had been bit by something we ignored it, the next morning on our final stay on the way home we both noticed we had been bitten and I know it was bed bugs because of the type of bite mark and intense itch! I'm pissed.
6. Check out my other reviews, this is my first terrible experience at a hotel. The best thing about this hotel was the bar. The bartenders were nice and very accommodating. They also have over 33 drafts on tap. Food at restaurant was not good for breakfast, other times I'm not sure. We did order a snack grill cheese and fries and it was terrific wasn't on the menu but they made it anyways which was a plus.
Restaurant Tuscano across the street was great! I wish we had one near our home.
Again, I could have given some of these things a pass but after I got by bed bugs I'm so happy I didn't bring my baby with me. We were celebrating our anniversary and needless to say this first trip away from baby was less to be Desired.
- Official Description (provided by the hotel):
- The new Crowne Plaza Philadelphia - Bucks County is 100% smoke-free! Discover all that Bucks County and Philadelphia has to offer at the convenient, comfortable Crowne Plaza Philadelphia-Bucks County. Our location just off of the Pennsylvania Turnpike, I-95 and Route 1 affords you easy access to everything our area has to offer. The Crowne Plaza Philadelphia-Bucks County is the ideal destination. Imagine having all the space and tools you need for business - free wireless high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. The business center is there for copies, printing and support. And, if you re here for pleasure, you are just minutes away from Sesame Place, Park Casino, Peddlers Village, New Hope and all the adventures that Philadelphia has in store. No matter what brings you to the area Crowne Plaza Philadelphia-Bucks County, your room is your personal retreat. The key word is comfort with luxurious bedding, modern decor and all the amenities you need. Brady s American Pub within the hotel offers casual dining in a fun atmosphere, offering your favorite sporting events on plasma TVs with a traditional American menu and over 70 beers. The Crowne Plaza Philadelphia-Bucks County is a favorite for business and leisure visitors to Bucks County and Philadelphia and we want to become your favorite too. ... more less
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- Also Known As:
- Crowne Plaza Philadelphia - Bucks County Hotel Trevose
- Crowne Plaza Trevose
- Holiday Inn Trevose
- Trevose Holiday Inn