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“Management = Platinum” 5 of 5 stars
Review of Holiday Inn Express Stroudsburg - Poconos

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Holiday Inn Express Stroudsburg - Poconos
2.5 of 5 Hotel   |   1863 West Main Street, Stroudsburg, PA 18360   |  
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Ranked #3 of 8 Hotels in Stroudsburg
Certificate of Excellence 2014
SPARTA
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Management = Platinum”
5 of 5 stars Reviewed November 8, 2012

After a completely AWFUL experience at the Staybridge Suites in East Stroudsburg, we visited the HIE for the purpose of using their wireless internet to download files that were absolutely necessary for work projects. (Hurricane Sandy rendered us powerless at home.)

Front desk staff was gracious, welcoming, and very helpful during our early evening visit to the lobby. We were able to download the necessary files, and the coffee was delicious!

We were so grateful that we booked a room for the next night. Fortunately, our power at home came back, so we didn't spend the night.

If I lived farther away, this property would be my first choice for business travel.

Thank you, Holiday Inn Express! You have renewed my faith in the IHG brand.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 10, 2012
Glad we could help out in any way, looking forward to having you be our Guests in the hotel the next time you are in town! See you next time for hopefully a longer stay, and thank you for the review, we really appreciate it!!!
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273 reviews from our community

Traveler rating
    131
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    21
    9
    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
East Stroudsburg, Pennsylvania
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 7, 2012

The hotel is clean and convenient...front desk clerk was not friendly and unwilling to give us a AAA discount that the hotel allegedly offers. One bright spot was the housekeeping staff, the hotel is clean and they are liking to go above the call of duty to help their patrons.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 10, 2012
I am sorry to hear about your experience with the Front Desk, I will look into this matter and try and find out what went wrong during your check in regarding the discount. I am glad you were satisfied with your accommodations and felt the hotel was clean, housekeeping works very hard to keep our hotel looking and feeling brand new even after being open for one year. I hope the next time you are in the area you stay with us again.
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Henryville, PA
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 2, 2012

Stayed at our local hotel during the recent power outage. The staff were very welcoming and caring. It was obvious that they worked as a true team. The rooms are clean and very comfortable. The bathroom was spotless and the vent system worked great to clear out shower steam. Breakfast was very good and the server in the room very pleasant. It is great to know that this hotel is here in my community. If you are coming to the Poconos make this hotel your jome for a few days. There are also great restaurants in the area- chain and local and it is right off Route 80.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 10, 2012
Thank you so much for the review! I’m glad you enjoyed your accommodations and that we could offer you a warm place to stay during the outage!
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Johnstown, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2012

This hotel was a fantastic deal for the price. It was modern with updated rooms and amenities. The pool and hot tub were clean and very nice. The rooms were clean and well kept. Housekeeping and service did a fantastic job. I would definitely recommend this hotel to others. It was close to everything in Stroudsburg.

Room Tip: Just a note, this hotel does not have a bar or restaurant. It does serve breakfast and coffee in the...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 2, 2012
I am glad to hear you enjoyed your accommodations and thank you so much for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2012

Heading back to Boston and needed to stop for the night. The GPS gave this location. What a great find. Staff were friendly and the price was right. The room was clean with modern decor. The bed was comfortable and the hotel is far enough from the highway so that there was no noise from the traffic. The bathroom was modern and clean with great hot water. The breakfast was excellent with a variety to satisfy all four of us. The wireless network was free and strong enough to do email with photos. Saw the swimming pool but did not have our bathers packed. It does not have a restaurant or bar (sad) but we went to a local family dinner, the Triplets, cheap and filling. This hotel is around 300 miles from Boston so if we're heading this way again, will definitely stop here.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, November 2, 2012
Thanks for the great review, we hope to see you next time you are coming through the area or maybe decide to stop and stay a few days with us here with in the Poconos!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Egg Harbor City, New Jersey
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 25, 2012

One of the best hotels to stay in when visitng the Poconos. Fairly new and it shows....very clean. Breakfast choices are better compared to most. King Suites are reasonably priced. Color scheme a little strange in the rooms...maybe it's retro? Staff was very friendly. Always greeted with a smile! Would definetely recommend this property to others traveling to the area.

Room Tip: King Suites is best room....our friends had the jacuzzi room but there was table for eating and too...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, October 26, 2012
Thanks for the review, glad you enjoyed your stay and thank you so much for any recommendations! Please come see us again the next time you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrisville, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 22, 2012

My husband and I always take a few days in October to enjoy fall foliage and relax before holiday rush begins. We always have trouble finding a nice hotel.This year we found a great one and will be returning next year. We had a king suite...very spacious for very reasonable price. The pool and hot tub were wonderful and relaxing. Room wired for any device and wireless code provided on check in. Breakfast was good with many options. Close to outlets and other activities. I was so pleased with entire experience I signed up for priority club as I will be returning.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, October 26, 2012
Thank you so much for the review! I’m glad to hear that you signed up to be a Priority Club member it’s a great program for our Guests, welcome! Also very happy to hear you enjoyed your stay and we will see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Stroudsburg - Poconos

Address: 1863 West Main Street, Stroudsburg, PA 18360
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Stroudsburg - Poconos 2.5*
Number of rooms: 75
Reservation Options:
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