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“great hotel!” 5 of 5 stars
Review of Holiday Inn Express Stroudsburg - Poconos

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Holiday Inn Express Stroudsburg - Poconos
1863 West Main Street, Stroudsburg, PA 18360   |  
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Ranked #3 of 7 Hotels in Stroudsburg
Stroudsburg, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great hotel!”
5 of 5 stars Reviewed January 19, 2012

The hotel is clean and modern looking. The rooms are attractive and comfortable. Great hotel over all!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 24, 2012
Justina it was a pleasure to read you post.,hope to see you again on your travels to Stroudsburg
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254 reviews from our community

Traveler rating
    119
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114
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • Portuguese first
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English first
shamong
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2012

Danielle at the front desk is the best. We really could not have asked for more. The whole staff was friendly and helpful. We look forward to staying there again.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 24, 2012
Cheryl thank you for taking the time to post a review we look forward to your next visit to the area.
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Malvern, PA
2 reviews
4 of 5 stars Reviewed January 17, 2012

Great stay! Friendly staff and a nice clean, comfy room. My only complaint was that the pool needed some TLC. A little cloudy looking, and the smell in there was a bit "mildewy". I am thinking that adding some chlorine would have done the trick. I would most certainly recommend it though and stay there again!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 19, 2012
Thank you for taking the time to post a review about our hotel! I am glad you had a pleasant stay however I am sorry about the pool. We have taken care of the pool and certainly hope you come back to stay with us again soon!! Again I thank you taking the time to let us know what you enjoyed about our hotel, and we appreciate all feedback so we can be the best in the Poconos!
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Basking Ridge, New Jersey
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 17, 2012

PROS-
So nice to stay in a place that is only 3 months old! The modern decor and rooms are wonderful. Maybe a little too much green coloring in the room, but overall it was a great space. The room was very large and the bed was really comfy. The beautiful granite countertops and dark cabinets were wonderful. Good location, near the highway and only 15 minutes from skiing and the outlets. Ample parking.

CONS-
-It seemed as if only one elevator was working when we were there, and it was rather slow.
-Slightly noisy at times because we were on the second floor, you would hear an occasional bike from the highway or footsteps from the room above us. But overall it was pretty quiet. I think a room on the 4th floor might have been better.
-The breakfast was pretty bad, but it was free so I can't complain.
-The view out the window is bad (parking lots on all sides).
-Something was strange with the hot tub.. the first night it was not hot enough, and on the second night it was the right temp but bursts of extremely hot water kept coming out of the jets. It's also attached to the pool which is an odd design.

Overall though we'd definitely stay again. This hotel seemed a lot nicer than others in the area.

Room Tip: Stay on a higher floor if you want something a little quieter.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 19, 2012
Traveler - I am glad that you will return to our hotel for another stay, when you do come back please call and ask for Holly I will make sure that you get a fourth floor room away from any noise that may have disturbed you during your stay and I apologize for any inconvienance. We did have a problem with one of our elevators last Sunday and called our elevator service right away to come and fix the problem. Both elevators are now up and running! Thank you for the candid review, we appreciate all feedback so we can continue working to provide a memorable and positive experience for all of our Guests! Hope to see you again soon!
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Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2012

Frist let me just say that i have been going to the poconos for almost 8 years and i stopped going because i didnt like anywhere to stay, but now that i found this hotel i will be here every time!!!!! The Front Desk staff was very nice when i walked in (katie) she was right there to greet me i had a very fast check in and she also gave me step by step directions to places to get food and some drinks was very pleased. The room was very nice and clean the bed was good i love that there was alot of pillows. Breakfast was very good in the morning! It was just a very good stay Thanks guys see you very soon...

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gale S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 17, 2012
Elisa thank you for coming back to the Poconos, it was a pleasure to have you here with us.I will pass on the message to Katie about her quick service and we cant wait to see you on your next visit...
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Stroudsburg, PA
1 review
5 of 5 stars Reviewed January 11, 2012

Elaine at the fron desk was wonderful, and the whole hotel is new and very nice.

Room Tip: I chose the even side because it was further from the highway.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
Top Contributor
408 reviews 408 reviews
268 hotel reviews
Reviews in 172 cities Reviews in 172 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed January 11, 2012

Friendly, down-to-earth staff (Elaine). Nice common areas make this a better than average new HIX. Wi-fi was not dependable, however. 7/10

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly F, Guest Relations Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review, January 12, 2012
Thank you bensagle for the review! We appreciate any and all feedback so we can attend to any issues as soon as possible. I am sorry about the wi-fi and we will have that looked into immediately. I'm glad you enjoyed the hotel and staff otherwise, and we look forward to seeing you again soon!
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Additional Information about Holiday Inn Express Stroudsburg - Poconos

Address: 1863 West Main Street, Stroudsburg, PA 18360
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Stroudsburg
Price Range (Based on Average Rates): $$
Number of rooms: 75
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