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“Great Service” 5 of 5 stars
Review of Hampton Inn Stroudsburg / Poconos

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Hampton Inn Stroudsburg / Poconos
2.5 of 5 Hotel   |   114 South 8th Street, Stroudsburg, PA 18360   |  
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Ranked #2 of 8 Hotels in Stroudsburg
Certificate of Excellence 2014
Silver Spring, Maryland
2 reviews
“Great Service”
5 of 5 stars Reviewed February 11, 2014

We stay at this Hampton Inn several nights per year. The whole staff seems ready to do anything they can to make our stay enjoyable. This begins with the manager who is always visable and available. The staff seems to be happy to work there and it shows with their service.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review, February 13, 2014
Thank you for taking the time to post such a wonderful review of our Hampton! I can't tell you how much I personally appreciate your kind words about my management style and the great service the staff provides. We really mean it when we say we love our jobs, and I'm so glad it shows! We're delighted you had such an enjoyable stay, and we look forward to seeing you again soon:)
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388 reviews from our community

Traveler rating
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    66
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
keansburg, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 6, 2014

staff is very polite. very helpful for information of places to dine. staff does everything to be very helpful to your needs. morning breakfast is excellent. new fireplace in lobby. easy acess off interstate 80 exit 307 to 191 n and less than one mile from interstate.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review, February 8, 2014
Thank you for taking the time to post your review on TripAdvisor. The staff and I greatly appreciate your kind remarks. We look forward to seeing you again soon!
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New York City, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 28, 2014

One of the nice things about a Hampton Inn is that you know what you are getting: a clean, comfortable hotel with courteous, helpful staff. Check-in was fast and friendly. (By the way, this hotel is completely non-smoking, so the rooms had neither that old smoke smell nor the perfumed carpet-cleaner smell.)

Although the Hampton Inn in Stroudsburg, PA, is not one of their newer hotels, there was nothing shabby or dingy about it (and I looked!) Both the room and bathroom were very clean with nice linens. It's a typical hotel room with two queen beds, small table with two arm chairs, and a long, low dresser with a TV on it. The closet has a full length mirror on the door, and the bathroom has a spacious counter with a large mirror and excellent lighting. The lighting throughout the entire room was excellent.

It appeared that free coffee and tea were available in the lobby throughout the day. It was nice to sleepily stumble into the lobby very early in the morning (prior to the free breakfast being served) and find urns of good, strong, hot coffee available. There was caf, decaf, and hot water for tea or hot chocolate available, along with flavored and plain creamers.

The free breakfast was nice. They offer eggs, sausage/bacon, potatoes, and breads, bagels, etc. There are a variety of cold cereals with milk options (fat free or whole), yogurts, a fruit juice machine (orange, apple, cranberry). I think they had fresh fruit, too. Coffee and tea, of course. I can't say it was a great breakfast, but it was certainly plentiful, nourishing and more than adequate. And complimentary!

I would absolutely stay in this hotel again when/if I'm in Stroudsburg again.

I gave it four stars rather than five simply because five star ratings should be reserved for more high end hotels, complete with restaurant, room service, concierge, valets, etc. The four stars for this Hampton Inn should be regarded as the highest rating for this category of hotel.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review, February 8, 2014
Wow!!! Thank you for posting such a fantastic review of our Hampton! You touched upon everything we strive for every day in detail - excellent service, clean, comfortable rooms and a great breakfast. The staff and I are delighted you had such such a wonderful experience, and we look forward to serving you again in the future!
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west chester, United States
1 review
5 of 5 stars Reviewed January 14, 2014

Not a bad thing to say about our stay except I wish they had bacon or sausage at breakfast. Rooms were very clean and the beds comfortable. Staff was friendly and helpful in finding a good local place for dinner.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review, January 28, 2014
Thank you for posting such a nice review about your recent stay at our Hampton. I apologize that we did not have bacon or sausage on the menu that particular morning, but please be assured we do change our menu daily and we feature bacon or sausage often. We are glad that you enjoyed your stay with us otherwise, and we truly appreciate your kind remarks about our service and cleanliness. We look forward to serving you the next time you're in the Poconos!
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

Relatively spacious room with king bed and sleep sofa is suitable for comfortable sleep of family of 4. Very quiet, non-smoking, family friendly environment. Small pool is good amenity for kids. Good breakfasts. Many restaurants in walking distance in quaint downtown of Stroudsbourg.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review, January 28, 2014
Thank you for taking the time to post your review of our Hampton. The staff and I are delighted you and your family enjoyed your time with us, and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroudsburg, United States
1 review
5 of 5 stars Reviewed December 31, 2013

I have stayed many times at this particulair Hampton Inn and have never been disappointed. It is clean, the staff is helpful and courtious and the location is ideal. Highly recommend it to clients and friends!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review, January 28, 2014
We sincerely appreciate your recommending our Hampton so highly! Thank you for posting such a great review. We look forward to serving you in the future:)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Top Contributor
131 reviews 131 reviews
12 hotel reviews
Reviews in 48 cities Reviews in 48 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 28, 2013

I spent a couple nights here recently with my wife and daughter and had an excellent experience. First off was the cleanliness. This is a huge consideration (although I think I may be watching too much "Hotel Impossible"). From the rooms to the hallways, lobby and other common areas, the hotel pretty much sparkled.

Staff was great, very helpful, friendly and cordial. The complementary breakfast was also a nice way to start up the day.

Room rates were very reasonable, and the hotel is located VERY close to downtown Stroudsburg, with a good number of restaurants well within walking distance. Staying here is an excellent alternative to the high-priced and dingy-looking resorts father up US 209. I'll keep this place in mind on return visits.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Hampton Inn Stroudsburg / Poconos, responded to this review, January 28, 2014
Thank you for posting such a wonderful review of our Hampton! The staff and I loved your comments (we're huge "Hotel Impossible" fans too!) about our cleanliness and friendliness. Your compliments meant a great deal to us, and we look forward to providing you and your family another enjoyable experience when you come back to visit us:)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Stroudsburg / Poconos

Address: 114 South 8th Street, Stroudsburg, PA 18360
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Amenities:
Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Stroudsburg / Poconos 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Featuring our brand new "Perfect Mix Lobby" as of March 1st, 2013! ... more   less 
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Also Known As:
Hampton Inn Stroudsburg / Poconos Hotel Stroudsburg
Stroudsburg Hampton Inn

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