When we drove uo to the nearly new hotel and walked into the spacious, clean lobby, we had high hopes. Angela, behind the desk was as helpful as she could be, and we were processed quickly.
We were pleased to see the spacious clean room.
BUT...the cable didn't work for the Premium Channels, the lighted mirror in the bathroom didn't work, there was no heat in the bathroom plus the bathroom door would not stay open by itself, so it had to be propped open to allow some heat from the room neutralize the cold bathroom, the "energy saving' thermostat allowed the room to go to 63 degrees before kicking on (it was a blustery night)brrrr.
There may have been a few other items.
Not to sound "nit-picky" but these assorted items detract from the overall value of the stay. One thing, ok. Two maybe...Three, c'mon...More-don't know if I'd stay again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 27, 2012
We are sorry that you had these issues. Please always feel free to let the front desk staff know when there are issues like these. We encourage you to call us to discuss the issues that you had. We would like to solve anything here a soon as possible in order for you to have a great stay. We will have our chief engineer look into the room that you were in to correct the issues. We would hope that you will try us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.