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“Great facility and staff” 5 of 5 stars
Review of Hampton Inn Somerset

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Hampton Inn Somerset
2.5 of 5 Hotel   |   324 Laurel Crest Rd, Somerset, PA 15501   |  
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Ranked #4 of 11 Hotels in Somerset
Certificate of Excellence 2014
Hollis, nh, United States
2 reviews
“Great facility and staff”
5 of 5 stars Reviewed May 16, 2013

Very simply-this is a model hotel. I travel to many high dollar hotels on business and most of them do not compare with the personal approach demonstrated by the staff. We rented two rooms and had a 2.5 year old with us. All of us were very tired from traveling. Checkin was easy and the person at the front desk took the time to put us as close to each other as possible. I wish every hotel was managed this way.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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342 reviews from our community

Traveler rating
    153
    132
    44
    9
    4
See reviews for
132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 15, 2013

We are always happy with Hampton Inns since they have a standard of clean, comfortable rooms that we have never been disappointed with. Check-in took less than two minutes with the front desk, tea/coffee/treats were available at check-in, and as usual the breakfast had many options. The front desk clerk even gave us a couple of water bottles for the road, which saved us a trip to the gas station on our way out. This is right off the turnpike, a little hard to get in and out of. Our room also faced the turnpike so you could hear the road but it was not loud enough to disturb sleep.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
117 reviews 117 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 13, 2013

I stay at lots of Hampton Inn's and this one was average at best. If you are traveling along the Ohio Turnpike you eventually run out of choices and this one will work if you need a place to stay. The front desk clerk was busy playing on the computer when I arrived so it took a minute to acknowledge me. The rooms were clean but not as updated as many Hampton Inns The morning breakfast was decent and the staff was friendly but not like most Hampton Inns I have stayed at in the past.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill W, Manager at Hampton Inn Somerset, responded to this review, May 24, 2013
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. Thank you for your feedback and we hope you will come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saginaw, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2013

Breakfast could have been much better, I have never seen scrambled eggs look the way they were presented on the morning of our stay. We will in the future, will be also looking for an indoor pool in our travel plans Staff was courteous, I have no complaint on this topic.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 11, 2013

This hotel was a total disappointment. Do NOT believe what you see on the website. He website promises many things then you arrive and they aren’t here. No microwave until I threatened to leave then they miraculously found one. Laundry room out of order my entire stay (over a week). Breakfast had great presentation but very poor quality. The breakfast room staff were consistently grumpy and non communicative as were front desk staff. In my entire stay only one staff spoke to me without me speaking first. Housekeeping complained about how hard the job was and the evening staff was so busy on her personal phone and computer that my questions were obviously an intrusion. I would not stay here again and don’t recommend it. I left mid-stay and ran over to Comfort Inn. Much better experience!

Room Tip: Go to Comfort Inn! Better quality and price!
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Holland, United States
1 review
4 of 5 stars Reviewed May 8, 2013

This is a very good place to stay. Only issue is that it only has an outdoor pool. Rooms are very comfortable and clean. Hotel is located very close to PA turnpike. You can see hotel as you get off of turnpike.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

Only stayed one night, but found our room to be exceptionally clean, quiet and the bed was more comfortable than the one we sleep in at home. Staff was polite and efficient. There's a truck stop right next door, but from our room on the fifth floor, we heard nothing all night. Breakfast was excellent and the whole check-in, check-out process was seamless.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Somerset

Address: 324 Laurel Crest Rd, Somerset, PA 15501
Phone Number:
Location: United States > Pennsylvania > Somerset
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Somerset
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Somerset 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn Somerset Hotel Somerset
Somerset Hampton Inn

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