Stayed here with HH points while in the area visiting Fallingwater & the United Flight 93 Memorial. At check-in, the two front desk employees managed to make me question staying here for free! No recognition whatsoever- not a greeting, smile, pause of their own conversation, mention of HH membership, internet access, breakfast, not one indication whatsoever INCLUDING room type. I thought I had requested a King rather than the two doubles I received. I dont know why I even went back to the front desk as I knew they wouldnt do or say anything. And I was right. They did nothing except say that I booked it & there was nothing they could do. Service and communication are concepts lost on these two. Rooms and breakfast were quality Hampton standards. Just the front desk (lack of) service was apalling.
- Also Known As:
- Hampton Inn Somerset Hotel
- Hampton Inn Somerset Hotel Somerset
- Somerset Hampton Inn
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