I visited this facility for a romantic weekend in February 2013. Overall the lodging is pleasant, however, the king-size bed, is NOT a king size bed! Instead, it is two extra long singles put together. That means that two people can't actually sleep next to each other unless one of them wants to be in the seam created by the two mattresses.
For a high-end/high-cost hotel, this is unacceptable. Unfortunately, we found out this detailed late at night as we were going to sleep and at that point, we did not want to deal with moving to another room. (Who knew you need to check for this?)
I had booked a king size bed so the next day I complaint to the front desk and their chevalier answer was "you have a king size bed, if you want a single mattress king size bed, you must special request that." I was shocked with the answer. How can a hotel of this caliber address this issue with such carelessness?
I have not experienced a hotel/motel placing two mattresses together as a "king size bed" in Motel 6 through the Ritz Carlton. A first for me and something I would have never expected at the Skytop Lodge
Very disappointed with the management and the facility. With such poor customer service, I would not go again or recommend.
- Official Description (provided by the hotel):
- Naturally InspiredExperience the ultimate retreat by visiting one of the most esteemed lodges in the country—Skytop. This grand historic estate features the very best in accommodations, fine dining and limitless recreation including the new Adventure Center at Skytop.You and your family can explore 5,500 pristine acres of inspiring natural beauty while enjoying a range of seasonal activities. Choose from the adventurous—like clay shooting and downhill skiing—to the serene—like nature hikes and full spa services. No matter your age, personality or desire, Skytop Lodge can make your next trip an unforgettable experience. ... more less
- Reservation Options:
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- Also Known As:
- Skytop Hotel Skytop
- Skytop Resort All Inclusive
- Resort Skytop Lodge
- Skytop Lodge Skytop