I stayed here a couple months ago and the hotel was not up to my standards. The staff was friendly but not very helpful when I asked for directions and nearby hotels. My room was clean but the carpet smelled which turned me off to the whole room. However, when I came back last week there was a miraculous difference. The staff was extremely helpful and the room was perfect. Any questions I had they were more than happy to answer for me. I asked the front desk associate what had changed and she told me that they just hired a new manager. I didn't get to meet him but he is obviously doing a wonderful job so far and I can't wait to stay here again. Hopefully I'll get a chance to tell him in person what a spectacular job he is doing with this hotel. Thank you for a great stay.
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- Also Known As:
- Best Western Shippensburg
- Shippensburg Best Western