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“Comfy/Cozy” 4 of 5 stars
Review of BEST WESTERN PLUS Executive Inn

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BEST WESTERN PLUS Executive Inn
2.5 of 5 Hotel   |   1002 Earth Road, Saint Marys, PA 15857   |  
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Ranked #1 of 2 Hotels in Saint Marys
A TripAdvisor Member
“Comfy/Cozy”
4 of 5 stars Reviewed October 21, 2013

The night we arrived at this hotel, it was cold and raining. Whenever we checked in, the person on duty was so friendly and accomodating that we could sense it was going to be a good experience. Our room was immaculate, it was warm and so comfortable, a home away from home. The bed was very comfortable, bathroom spotless, everything worked properly, and breakfast in the morning was nothing fancy, but filling and they did serve healthy choices. Overall, our stay was a good one and we would recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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101 reviews from our community

Traveler rating
    34
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    3
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Corry, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2013

I'm pretty selective about hotel accomodations, with cleanliness an absolute MUST. It's the make or break point as to whether we stay or look elsewhere for lodging. Our room was very clean and comfortable, and the staff very polite, and accomodating. Will definitely stay here again when we are in the area.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robesonia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 19, 2013

We stayed there one night while visiting Elk country. This motel was very clean and had a very good free breakfast with eggs, sausage and waffles. It was at a good location. We were lucky to see a big herd of elk which made our trip the best ever.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 17, 2013

With limited choices in St. Marys, this hotel does try to do its best. On first glance, room was clean. Room's setup looks inviting and the furniture's conditions look new. Some scuff marks on the wall (not sure how they got there) but not a deal breaker. Bedding was comfy but just barely made the grades. The bathroom was decent too but also starting to show some signs of aging. Two major drawbacks for me was its wireless internet connections. I was in town for business but I could hardly get a decent connections to do my work. The signal kept going in and out for me. The other drawback was I could hear foot steps from guest above my room. In addition to that, I could also hear the shower water flow from either above or below my room. Thank goodness that was all I heard during my stay. Breakfast was nothing to brag about but enough to get you started for the day. I hope they keep up with the maintenance and upgrades or it'll be rough to try to stay in a St. Marys hotel.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed October 13, 2013

Front desk clerk was very professional and friendly while handling a large number of people who arrived at the same time to check in. Also, when I called in the morning to report a non-functioning hairdryer, a replacement was provided immediately. All employees encountered were friendly and helpful. Good value for the price.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Easton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

We were in the area to see the elk and spent 1 night. The hotel was excellent. Room was clean. Breakfast was all we needed. Staff was very friendly. Locatiion was easy to find. Would recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia H, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review, October 10, 2013
We are so glad that you chose to stay with us at the Best Western Plus in St. Marys, Pennsylvania on your recent trip. We have been getting so many people visiting us this fall season to see the local elk herd in Bennezette as well as the fall foliage. Our breakfast bar has been very busy with all the guests we have had. Everyone seems to love of make your own waffle station as well as our hot bar. We have received many comments on this. We hope that you will come back and see us again. We would love to have you!

Tricia Hess
General Manager
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Fort Littleton, United States
1 review
3 of 5 stars Reviewed September 23, 2013

There were dirty socks on the floor by the bed. The cleaning staff left cleaning supplies on the counter in the bathroom. The location of the motel is hard to on a busy road and the entance is hard to see. The coffee is A plus. The breakfast is okay the second morning the pancakes were blonde. the waffles are good. Pricey, I have stayed in better places for less.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia H, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review, September 24, 2013
I was sorry to hear of the inconveniences you incurred on your recent visit to our hotel. That does not seem like our housekeeping staff at all. The girls usually pride themselves on how clean they keep things. If you could get back to me so I can look into this matter further. Perhaps it wasn't our hotel because we don't serve pancakes for breakfast. I hope on your next visit to the St. Marys area you would stop back in because what you experienced is not the norm. I look forward to hearing from you.

Thank you

Tricia Hess
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Executive Inn

Address: 1002 Earth Road, Saint Marys, PA 15857
Phone Number:
Location: United States > Pennsylvania > Saint Marys
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Saint Marys
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Executive Inn 2.5*
Number of rooms: 57
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Also Known As:
Best Western Saint Marys
Saint Marys Best Western

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