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“Mike G makes the stay!” 5 of 5 stars
Review of Courtyard Pittsburgh Airport Settlers Ridge

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Courtyard Pittsburgh Airport Settlers Ridge
3.0 of 5 Hotel   |   5100 Campbell's Run Road, Robinson, PA 15205   |  
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Ranked #1 of 1 Hotels in Robinson
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Mike G makes the stay!”
5 of 5 stars Reviewed May 30, 2013 via mobile

Checked in and immediately got a room upgrade from Mike G. He knows how to treat a platinum. When I went to dinner he had a back up person take me. Later when I needed a ride home he showed up in 4 minutes and then ran over to help me with a beverage. Above and beyond service! Thanks Mike and team. You are a first class property!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    54
    47
    20
    7
    2
See reviews for
35
21
4
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2013

We spent the weekend at this Courtyard with several families for a softball tournament. We travel a lot for this sport and were all extremely impressed with this property. Clean, updated, spacious with a friendly and helpful staff to boot! The pool was perfect for the kids (salt water was NO issue, in fact I liked it better than the chlorine pools), Wi-fi was free and accessible throughout the property. We requested an air mattress for one of the children and it was delivered without question immediately.

The first floor included many areas to sit and relax. I expect this would be a great place for business meetings as well. The staff was flexible and allowed us to order pizza and eat it in the dining area, as well as allowed the adults to sit and drink from our cooler after hours (and not purchase drinks from the hotel's bar). The hotel was central to several shopping areas and restaurants as well.

I will definitely return to this hotel next time I travel to Pittsburgh. Great job Courtyard!!

Green Features: High IQ on the environment - prime parking was reserved for fuel efficient vehicles.
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Airport Settlers Ridge, responded to this review, June 9, 2013
Iamhappytobeme,
We’re happy to hear from you, and we’re glad you enjoyed your stay with us at Courtyard Settlers Ridge. We appreciate you selecting our hotel while traveling for a softball tournament. I’m pleased to hear we exceeded your expectations with our clean hotel, friendly staff, and central location. It’s great to know that the kids enjoyed the pool and all the adults were able to relax after your long days. Please plan to visit us again the next time you travel to Pittsburgh. Thank you again for writing.

Sincerely,
Alisa Faulk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 9, 2013

I recently hosted a conference at the Courtyard Pittsburgh Airport Settlers Ridge. The friendly staff was very accommodating. The modern rooms were clean, comfortable, and well appointed. The conference room was bright, sunny, and complementary WIFI was a plus. The Courtyard was an ideal location for our guests as they liked staying near restaurants, shops, and movie theater. The courtesy van provided transport to the airport and local points of interest. The Sales Coordinator, Cheryl was a delight to work with. She provided great suggestions for entertainment for the group and much more. The hotel lounge was the perfect space for attendees to socialize. The weekend was a big success. I highly recommend this property for business or personal travel.

Room Tip: The property is located on a divided highway and taking the right exit off of the Parkway (I-376) wi...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Airport Settlers Ridge, responded to this review, May 25, 2013
Snazzyt01,
It’s great to hear from you! We appreciate you choosing to host your conference at Courtyard Settlers Ridge. I’m pleased to hear our friendly staff was accommodating to your requests and you found our comfortable accommodations and convenient location to meet your business travel needs. It’s great to receive your kind comments about Cheryl and her excellence in hospitality. I will be sure to recognize her with a special commendation for her outstanding service. We’re happy to have been a part of your successful conference and hope to see you again soon. Thank you again for writing and sharing your recommendations of our great hotel.

Sincerely,
Alisa Faulk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 3, 2013 via mobile

Kids loved the pool. Is it saltwater? Room was clean. Bed was comfy. Convenient to our needs. We stayed 3 nights. Car was safe even with all our junk in there. Would stay again even though there's no free brekkie. Appreciated free wifi. Cheers!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Airport Settlers Ridge, responded to this review, May 14, 2013
SeaofCyn,
Thank you for your review about your stay with us at the Courtyard. It’s great to hear our hotel was well suited for your travels with comfortable accommodations and a pool for the kids to enjoy. And yes, the pool is salt water. We appreciate you choosing to stay with us and we hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Alisa Faulk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nyc
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 3, 2013

I recently stayed at the Courtyard Marriott at Settlers Ridge in Pittsburgh, PA . The hotel displayed a very friendly environment, professional attitudes, courtesy van for airport arrival and departure. And courtesy van accessible three miles radius from the hotel. Rooms were very clean and comfortable.

Green Features: Very impressed with the no disturb policy, the hotel still left a bag with clean towels and soap on the doorknob.
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Airport Settlers Ridge, responded to this review, May 14, 2013
MTSZ_11,
Thank you for sharing your experience with us at Courtyard Settlers Ridge. We appreciate your kind comments about our clean hotel, comfortable accommodations, and professional staff. We’re proud to offer value added amenities to our guests, such as the courtesy van, and we hope that added a convenience to your travels. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Alisa Faulk, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Ohio
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 23, 2013

Tough to get in and out do to traffic patterns. Once you figure out how to go through the shopping center to get back into the hotel you will be fine.Do not get a room facing # 376 very noisy during the week.The shopping center has loads of restaurants plus a large giant eagle. Room sizes vary some are larger than others.Overall a typical courtyard.

Room Tip: Stay on the side facing the shopping center
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Airport Settlers Ridge, responded to this review, May 7, 2013
stephenjayklein,
It’s great to hear from you! We appreciate you choosing to stay with us at Courtyard Settlers Ridge. I’m happy to hear that we met your expectations and our convenient location suited your travels. I appreciate your feedback and apologize for any noisy disturbances you encountered during your visit. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Alisa Faulk, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 21, 2013 via mobile

Very convenient to Settlers Ridge, Robinson and Downtown.
Parking lot can get filled quickly and when I stayed and checked in later ...two buses were parked in about 15 spaces so we were forced to park in the grass area.
Otherthan that a perfectly good stay.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Pittsburgh Airport Settlers Ridge, responded to this review, May 7, 2013
KIMtastic-Travels,
Thank you for your review. It’s great to hear you had a nice stay with us at the Courtyard, and found our hotel conveniently located to Settler’s Ridge, Robinson and Downtown. I appreciate your feedback and apologize for the inconvenience you encountered with parking your vehicle. We value you as our guest, and we hope you will have another opportunity to visit us again soon. Thanks again.

Sincerely,
Alisa Faulk, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard Pittsburgh Airport Settlers Ridge

Address: 5100 Campbell's Run Road, Robinson, PA 15205
Location: United States > Pennsylvania > Robinson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Robinson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Pittsburgh Airport Settlers Ridge 3*
Number of rooms: 108
Official Description (provided by the hotel):
You've arrived at a whole new kind of stay at the Courtyard by Marriott Pittsburgh Airport Settlers Ridge hotel. The thoughtfully appointed guest rooms offer you a perfect place to work, relax, and recharge. Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi at this Pittsburgh Settlers Ridge hotel. Access the latest news, weather, airport conditions and more via the interactive GoBoard. We are an ideally located Settlers Ridge hotel that is within walking distance to great dining, shopping & entertainment options such as REI Settlers Ridge, Barnes & Noble, PF Changs, Cinemark Movie Theater, and is just minutes to IKEA and Downtown Pittsburgh. Enjoy free airport shuttle service. Grab a Starbucks coffee, a bite to eat, or unwind with evening cocktails in The Bistro. Take a dip in our indoor pool or keep fit in the fitness center. Everything you need for an enjoyable stay is at this Pittsburgh hotel, the area's first LEED Silver Designed Courtyard! ... more   less 
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Also Known As:
Courtyard Pittsburgh Airport Settlers Ridge Hotel Pittsburgh

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