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“Family Visit to Delaware County” 4 of 5 stars
Review of SpringHill Suites Philadelphia Airport/Ridley Park

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SpringHill Suites Philadelphia Airport/Ridley Park
3.0 of 5 Hotel   |   201 Industrial Highway, Ridley Park, PA 19078   |  
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Free Parking
Ranked #1 of 1 Hotels in Ridley Park
Philadelphia, Pennsylvania
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Family Visit to Delaware County”
4 of 5 stars Reviewed June 4, 2014

Stayed here for a weekend visit with family located in Delaware County. Very convenient location off of I-95. Easy to get to from the airport and from Delaware County. Registration was welcoming and efficient. Room was very clean. Breakfast was nothing special but acceptable. Price was very good especially for east coast city. Overall a great experience. Will stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringhillPHL, Manager at SpringHill Suites Philadelphia Airport/Ridley Park, responded to this review, June 11, 2014
Imphilly,

Thank you for your feedback, we welcome all positive suggestions from our guests that encourage us to better our wonderful hotel. It's our guests that truly know what we are doing right and areas that might need a bit of improvement. That being said, we greatly appreciate your poitive words of praise and look forward to serving your future needs.

Yours In Hospitality,

Sharonda Holland
Assistant General Manager
Marriott Springhill Suites Ridley Park
201 Industrial Highway
Ridley Park, PA 19078
P: 610-915-6600
F:610-915-6606
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    110
    58
    13
    5
    1
See reviews for
69
34
15
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Bordentown, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Very clean hotel, very friendly staff, perfect for leaving your car there when you fly. Strongly recommend using this hotel. Front desk recommended a nice restaurant for dinner 2 miles away. The hotel shuttle took us to the restaurant and picked us up after dinner. I am a big Marriott guy and this particular spring hill suites is hand down the best I’ve stayed at.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringhillPHL, Manager at SpringHill Suites Philadelphia Airport/Ridley Park, responded to this review, June 11, 2014
Jaime828,

Wow! What great praise! Knowing that this is the best Marriott that you've stayed in is fantastic! One of our mottos here at the Springhill Suites is to provide extraordinary service to our guests to encourage them to stay again and again! With your kind words, you've let us know that our hard work has not gone unnoticed; thank you so much for that! As we continue to strive towards our goals, it's guests like you that keep us going & we look forward to serving your future needs.

Yours In Hospitality,

Sharonda Holland
Assistant General Manager
Marriott Springhill Suites Ridley Park
201 Industrial Highway
Ridley Park, PA 19078
P: 610-915-6600
F:610-915-6606
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 11, 2014

Spacious room for one adult and 5 children. Love the 2nd toilet and sink in a separate area from the shower/toilet/sink area. Never disappointed in Springhill Suits! Staff very nice, a good variety of breakfast foods. However, the same problem continues as with all Springhill Suites - not enough towel racks. Seems logical to have several towel racks when accommodating up to 6 people in one suite. Also seems logical to provide extra towel racks when asking people to conserve and use towels more than one day. Otherwise, fab time at that hotel and would recommend to everyone else.

Room Tip: Hotel in very quiet area. AC very quiet. Talked to other hotel guests and everyone loved their room...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringhillPHL, Manager at SpringHill Suites Philadelphia Airport/Ridley Park, responded to this review, June 11, 2014
PR00001,
Thank you for your feedback, it was most appreciated! We take all of our guests kind words of praise/suggestions very seriously. Our families that visit seem to provide the best input, mainly because of the fact that they are truly able to experience each individual aspect of our hotel! The feeback is tremendous and we love to see what we may be able to do a little bit better!
So once again we thank you, and we anxioulsy await your future stays!

Yours In Hospitality,

Sharonda Holland
Assistant General Manager
Marriott Springhill Suites Ridley Park
201 Industrial Highway
Ridley Park, PA 19078
P: 610-915-6600
F:610-915-6606
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilkes-Barre, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

Rooms are modern, spacious and very clean, staff very friendly and accommodating. Hotel has a good breakfast and they also have an in house bar for the evening hours. Marketplace has nice selection of items if required. Stayed there on business for a few days. Will definitely stay again when in the area. Very pleased overall.

Room Tip: Had a room near the elevators and was not a distraction.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringhillPHL, Manager at SpringHill Suites Philadelphia Airport/Ridley Park, responded to this review, June 9, 2014
Magzz88,

Thank you for your input! One of the special things about our corporate guests is that they are able to experience a few of our "speedy" amenities: the quick Wi-Fi, our prompt shuttle service, and even express check out. We here at the Springhill Suites know that while you are here on business you need to be within arm’s reach of a business center/work desk in your room, however you also want an area to relax (i.e. the comfy beds/ our lounge). We get it! We provide all that you could want or need, because we want you to think of us as "your home away from home"! With that thinking, comes loyalty, not only from you to us, but from us to you. We provide a promise to strive to provide you with an enjoyable stay again and again. We look forward to serving your future needs!

Yours In Hospitality,

Sharonda Holland
Assistant General Manager
Marriott Springhill Suites Ridley Park
201 Industrial Highway
Ridley Park, PA 19078
P: 610-915-6600
F:610-915-6606
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

Took a chance on trying this hotel and my wife and I are happy we did. Good price, room very clean, modern looking and laid-out nice. Very clean and includes a bath and a half. Well located to interstates and airport, all within 5 minutes away.
My only wish would have been, better lighting in at least one of the bathrooms in order to make shaving easier but, it would not deter me from staying there again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringhillPHL, Manager at SpringHill Suites Philadelphia Airport/Ridley Park, responded to this review, June 9, 2014
Robert C,

Thank you for choosing our property for your most recent stay, and thank you for your feedback. While we greatly look forward to your future stays, I would like to inform you that every suggestion that our guests take the time to provide are taken very seriously. That being said, your issue with the lighting in the bathroom is no exception; we often believe that if one of our guests says it, it's our job to do something about it. The proper department will be notified in regards to your suggestion! Thank you again for your kind words of praise, we look forward to you staying with us again!

Yours In Hospitality,

Sharonda Holland
Assistant General Manager
Marriott Springhill Suites Ridley Park
201 Industrial Highway
Ridley Park, PA 19078
P: 610-915-6600
F:610-915-6606
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gaithersburg, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2014

We had a wonderful stay at this hotel. It was a bit of a surprise, because my mother said it was in a industrial area, tucked away in a place near her home. She went their twice to check the place out for me and said she really like what she saw. When my family and I arrived on April 13, 2014, we found it was a fantastic place!! We had a great room. The service was excellent, especially Alana at the front desk, along with a few of other people at the front desk. Also, the person who prepared and cared for our breakfast (I forgot her name) every day was superb and treated us well. We were there until April 15th, 2014 and I will stay there every time I go to visit my parents or need to stay in that area. I thank them for helping our stay to be so enjoyable!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringhillPHL, Manager at SpringHill Suites Philadelphia Airport/Ridley Park, responded to this review, June 9, 2014
Joyce B,

Thank you for your kind words of praise, we look forward to you returning again and again to our property. Many people often comment about the amenities that we provide, the rooms, and our common area; however it is truly appreciated when our guests make mention of our staff. It is because of the staff that the true light of our hotel is able to shine through. We constantly strive to provide each of our guests with a wonderful stay to encourage their loyalty to our property. It seems that we were able to win you over! We thank you once again for your feedback and we look forward to seeing you soon!

Yours In Hospitality,

Sharonda Holland
Assistant General Manager
Marriott Springhill Suites Ridley Park
201 Industrial Highway
Ridley Park, PA 19078
P: 610-915-6600
F:610-915-6606
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2014 via mobile

Usually airport hotels are not so nice, unless you pay an arm and a leg. SpringHill Suites was reasonably priced and quite nice. The rooms are spacious, clean, and bright: separate toilet from shower, two sinks, a living area, work space, mini fridge, and microwave. The property has an indoor pool, which I didn't use, but families with children seemed to be having fun. The lobby area is nice and has a small bar and seating area for breakfast. The complimentary breakfast buffet was what you would typically find: a couple of hot trays with eggs and sausage, a waffle maker, a toaster with an assortment of breads and toppings, oatmeal, beverages, etc. We were very happy with our stay and would definitely stay here again.

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringhillPHL, Manager at SpringHill Suites Philadelphia Airport/Ridley Park, responded to this review, June 9, 2014
Anonymous428,

We are so glad that you were pleasantly surprised! Thank you for choosing our property for your most recent stay. We anxiously look forward to serving your future needs,and if you should need anything prior to your return, please don't hesitate to contact us! Thank you again.

Yours In Hospitality,

Sharonda Holland
Assistant General Manager
Marriott Springhill Suites Ridley Park
201 Industrial Highway
Ridley Park, PA 19078
P: 610-915-6600
F:610-915-6606
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Philadelphia Airport/Ridley Park

Address: 201 Industrial Highway, Ridley Park, PA 19078
Phone Number:
Location: United States > Pennsylvania > Ridley Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Ridley Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Philadelphia Airport/Ridley Park 3*
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Also Known As:
Springhill Suites Philadelphia Airport/Ridley Park Hotel Ridley Park

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