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“Excellent customer service” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Quakertown

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Holiday Inn Express Hotel & Suites Quakertown
2.5 of 5 Hotel   |   1918 John Fries Highway, Quakertown, PA 18951   |  
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Hotel amenities
Ranked #2 of 5 Hotels in Quakertown
1 review
1 helpful vote 1 helpful vote
“Excellent customer service”
5 of 5 stars Reviewed 3 weeks ago

I have been staying here for over a month of and on for training. The entire staff is so courteous and helpful and will take care of any of your needs. I need to change my whole stay schedule and mike helped me with it. Then I needed batteries and Tiffany gave me some and also helped me sign up for the rewards program here. This staff at the front desk is too notch. I definitely recommend the stay here.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AzizChakouk, Front Office Manager at Holiday Inn Express Hotel & Suites Quakertown, responded to this review, 1 week ago
Dear Texmoney08,

Thank you so much for taking the time to review our hotel online. The entire staff here at the Holiday Inn Express, were very happy to have you stay at our hotel. We look forward to having you stay with us again in the near future. Mike, Tiffany and our entire staff, would be more than happy to help and serve you, again.

Wishing you Happy Holidays and a Happy New Year

Amanda H
Front desk Manager
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28 reviews from our community

Traveler rating
    19
    6
    2
    0
    1
See reviews for
9
6
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2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Mechanicsburg, Pennsylvania
1 review
5 of 5 stars Reviewed November 8, 2014

I loved this hotel, it was clean and staff was incredibly professional and helpful. I will stay here next time and I recommend it to any one looking for a comfortable hotel for a decent rate. The heated pool and breakfast were very good value.

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AzizChakouk, Front Office Manager at Holiday Inn Express Hotel & Suites Quakertown, responded to this review, November 12, 2014
Dear Sam N,

Thank you so much for staying at our hotel and for taking the time to review your stay with us. We really do try to accommodate each guest. I am so glad you were pleased with the pool and breakfast. Look forward to seeing you again. Thanks.

Marge D
Front Desk Manager
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Hawthorne, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 4, 2014

This may have been the cleanest hotel room I have ever stayed in. The employees were very friendly and helpful, the complimentary breakfast was very good as well. I would highly recommend this hotel to anyone traveling in the Quakertown, PA area. The only thing that would have made it a 5-star for me would be if they added a restaurant/bar.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AzizChakouk, Front Office Manager at Holiday Inn Express Hotel & Suites Quakertown, responded to this review, November 8, 2014
Dear Bill C,

Thank you so much for staying with us, and for taking the time to review your experience online. We are very happy to hear we have made your stay with us so enjoyable. We hope to see you and serve you again soon.

Amanda H.
Front desk manager
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Staunton, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014 via mobile

When we visit family in the area this is always the place we stay at. The beds are nice, the rooms are clean, but the best part by far is the breakfast offered there. The location is great and it is very close to the major highways/NorthEast extension.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AzizChakouk, Front Office Manager at Holiday Inn Express Hotel & Suites Quakertown, responded to this review, November 4, 2014
Dear Eric K,

Thank you so much for taking the time to review your experience with us. We are so happy to hear we have made your stays and breakfasts so enjoyable and look forward to having you stay with us again soon.
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Pittsburgh, Pennsylvania, United States
1 review
5 of 5 stars Reviewed October 26, 2014

recently stayed here and everything was wonderful especially Barbara at the breakfast Bar she really went out of her way to make sure we had all we wanted was GREAT! everyone at front desk was very nice ,gave everything we needed the work out room was great an the pool was very nice had a great stay nice an clean that means alot . we had a great time there keep up the good work my son payed for my room

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AzizChakouk, Front Office Manager at Holiday Inn Express Hotel & Suites Quakertown, responded to this review, November 4, 2014
Dear Linda Z,

We are so very happy to hear you had such a great stay with us. Thank you for taking the time to share your experience with us and other travelers. We hope to see you again soon and of course Barbara and all of our staff would be more than happy to serve you again.

Amanda H.
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Buffalo, NY
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2014

We stayed here this past weekend, and really enjoyed the accommodations. Our room was on the second floor, which we accessed by elevator. We enjoyed the swimming pool and fitness room, both quite nice. Free breakfast was served in the breakfast area each morning, with a plentiful amount of food. The breakfast hostess, Joanne, was friendly and efficient. We joked with her about my husband seeming to always be the one to get the last of the coffee, or the last sausage. She assured us that it was no problem - there was more where that came from! Overall, we had a really nice experience, and would definitely stay here again and recommend it to family and friends.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AzizChakouk, General Manager at Holiday Inn Express Hotel & Suites Quakertown, responded to this review, October 12, 2014
Dear Edschick,
The staff at Holiday Inn Express & Suites Quakertown and I are pleased to know that you had an excellent stay and I am thanking you for taking the time to share your experience with other travelers. We look forward to host you again and Joanne and all staff will be more than happy to serve you again.

Aziz Chakouk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delanco, New Jersey
1 review
5 of 5 stars Reviewed September 5, 2014

Our Street Rod club stays every year at this HIE for the Macungie Rod and Custom show. We have ever since it was built, we all love it there, the staff is just great, the rooms are clean and none of us in our club have ever had any problems! They even have a picture of all our cars in front of the Hotel from many years ago. Great place to stay!

Room Tip: I would believe all rooms are great!
See more room tips
  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AzizChakouk, General Manager at Holiday Inn Express Hotel & Suites Quakertown, responded to this review, September 20, 2014
Dear Carol D.
It's an honor for Holiday Inn Express & Suites Quakertown to host EZ Rods Car Club. The staff and I are thanking each and every single one of the members of the club and we promise you that we will continue to deliver a great service to you.
Thank you for choosing Holiday inn Express & Suites Quakertown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Quakertown

Address: 1918 John Fries Highway, Quakertown, PA 18951
Phone Number:
Location: United States > Pennsylvania > Bucks County > Quakertown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Quakertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Quakertown 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Quakertown is located in historic Upper Bucks County, centrally located between Philadelphia (PHL), and the Lehigh Valley: encompassing the Allentown/ Bethlehem/ Easton area (ABE). We offer free wired and wireless high-speed Internet throughout the hotel. Our rooms are comfortable and spacious. Relax in our heated indoor pool or exercise in our fitness room. Our fabulous Great Room is perfect to relax in, watch TV, play board games or visit with others. Help yourself to fresh baked Otis Spunkmeyer cookies or bring some complimentary popcorn to your room. Coffee, tea or hot chocolate is available 24 hours a day. Each room and suite is furnished with a microwave, refrigerator, iron, coffee-maker and hair-dryer. We are pleased to have partnered with leading businesses in the Bucks, Lehigh, Berks and Montgomery counties. Our hotel is near Allentown and Dorney Park - Wildwater Kingdom. Our friendly knowledgeable staff greet visitors with a smile and help with local information. Not only is our hotel convenient for businesses, it is also great for stays while visiting universities. Our hotel is a short drive from Delaware Valley College, DeSales University, Lehigh University and Perkiomen Prep School.Whether you are in town for sporting events, wedding/social events or business, you are just a short scenic drive through our beautiful countryside. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Quakertown
Holiday Inn Quakertown
Quakertown Holiday Inn

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