Based On the recent reviews, I decided to try CPK when the wait at Redstone was too long. It appeared, again based on the recent reviews, that the restaurant had turned the corner. Boy was I wrong. In fact, the experience was bad enough that I'm still sitting here waiting for the check and felt compelled to write this.
The restaurant was about half full with plenty of staff standing around talking so one would think that we would be at least somewhat well taken care of. This was not the case at all. We had to wait 20 minutes to have our drink order taken. Our appetizer (fried Mac and cheese) came out cold and the main entrees (pizzas, a BLT and a salad in stages). When we finished our entrees, our waitress came back (mind you she never check on our meal after she brought it) and stated,"you don't want desert do you?". Really? My party had eaten our entire meal and to make a decision for us wasn't really very appropriate. We did order desert which ended up being the worst mistake. After taking our order, she left and disappeared for 20 minutes (not an exaggeration) for her to come back and notify us that two of the four items were no longer available. Ok, I get that but it took her 20 minutes to figure that out? The two that came out shortly thereafter were melted (ice cream based) and one was entirely wrong. We had to actually get up and find our waitress after waiting another 10 minutes to get her to fix the mess up. We're still here 20 minutes later waiting for the check. we were just notified we are waiting to get "comped" for the butter cake we couldn't get because they were out. Unbelievable! No "I'm sorry" or "I apologize for the wait". Nothing. ARGH!
The only reason this review gets 1 star is that the food was fair (certainly nothing to return for regardless of the service). Overall this experience ranks among the worst I've ever experienced.
For the first and only time in my entire life I'm leaving without leaving a tip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.