I've stayed at many Hilton properties thru the years, I'm a gold honors member, and have always been pretty happy with the brands. In the past, I have used the various properties interchangeably depending upon location. It seems that can't be done any longer with the Hampton Inn brands. The quality has simply deteriorated and it's not isolated, the last couple of Hamptons I stayed in were merely ok, to downright awful.
The Plymouth meeting location was thankfully, "ok," but nothing more. We stayed 2 nights over New Year's eve and the very best I can say is the staff was pleasant and friendly. That does mean a lot over a holiday when staff are most likely not regulars. The room itself was clean, by the looks of it, until I found an old bottle cap behind the nightstand when my chapstick rolled off the ledge. It seemed small with a king bed and a sofabed. The mattress was horrible. I did not get sleep well and woke up with a sore back. It definitely needed changing, as did the sofabed mattress. At 75 pounds, my child was almost literally laying on springs. Our toilet also didn't work properly. Either it was stopped up or something else was wrong, we had to flush about a dozen times after use. The tv was nice, the remote worked.
The lobby was just renovated and very nice, decorated tastefully with a fireplace. Breakfast was "eh," merely filling but certainly not with quality food. There were microwaved omelettes with an unidentifiable beige sauce and terrible, cold potatoes. The danishes and muffins were mass produced and tasted artificial. The oatmeal was watery. The best was the coffee, waffles you make yourself, yoghurt, and apples.
We didn't get a bill slipped under the door and our keycard was de-activated promptly at check-out time. Usually there is a 30min grace. I don't remember the last time I actually had to wait at the front desk to checkout and hand in my keycards.
Last note, was it was a little difficult to get to this location. You could see it from the highway, but it was a roundabout way to get into the lot. And, my husband said the distances given to various attractions were not accurate, and travel times were much longer than estimated.
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- Also Known As:
- Hampton Inn Plymouth Meeting Hotel Plymouth Meeting
- Plymouth Meeting Hampton Inn