checked in on a saturday evening. Hotel was easy to get to and looked good from the outside. It turns out that hotels.com completely messed up my reservation, the only thing they got right was my last name. All my info was wrong, and the evening manager didn't want to give away the room to me in case the real Mr "XYZ". showed up. I can understand that, and he found a room for us while keeping the reservation for the 'other' person (whom I am 99% sure never showed!!). I also asked for a 1-day extension to my stay and he easily made that happen!! I asked for a smoking room facing the airport (Im an amateur plane spotter) and he also made that happen!! Great service from the evening front manager, and many thanks!!
The room was clean, fridge and microwave and TV all worked well. Wireless internet worked well. I did not make it to breakfast, but they have a dining area with fresh cookies and popcorn all ready during the day. They had many local newspapers and local info available in the lobby. We did not have the room made up for the couple of days that we were there, but they did offer it and we declined as we're not messy people!!
The only down side was that the elevators had a damp/humid odor to them, but it wasn't that bad; kinda like they mopped around the floormat and it never really dried.
Other than that, it was a great stay, room and parking was excellent and the staff was way more than helpful!!! I'd stay here again.
- Official Description (provided by the hotel):
- The Holiday Inn Express Wilkes-Barre Scranton Airport Hotel is conveniently located at the Wilkes-Barre Scranton International Airport, just off I-81 at Exit 178A and only minutes from the Pennsylvania Turnpike Northeast Extension (I-476). Centrally located between Scranton and Wilkes-Barre, this property is just a short drive from all area attractions and businesses. Featuring 100 beautifully appointed guest rooms, which include several luxurious two-room suites. Free wireless high speed Internet! The Holiday Inn Express offers a free 'Express Start' HOT breakfast, fitness center, and shuttle service. Do Business the Smart Way!The Holiday Inn Express makes doing business easy, located just minutes from Lowes, Clarcor, FedEx, UPS, Cascade, Pride Mobility, Keystone Automotive, Letica Corporation, TJ Max, Proctor and Gamble, Naval Reserve Center, and many more. Visit Area Attractions the Smart Way!Be close to all that this area has to offer, including Mohegan Sun Casino, Wachovia Arena, Sno Mountain Ski Resort, Toyota Pavilion, Steamtown National Historic Site, Shoppes at Montage, Lackawanna Coal Mine, Pocono Downs Racetrack, Yankees (AAA) Baseball, Pocono Raceway (NASCAR), The Ice Box, FM Kirby Center, Steamtown Mall, Wyoming Valley Mall, and an abundant array of restaurants! Packages available.Stay Smart!Experience outstanding hospitality and the finest array of amenities, experience the Holiday Inn Express! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Pittston
- Holiday Inn Pittston
- Pittston Holiday Inn
- Holiday Inn Express Pittston