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“Impressed with the service” 5 of 5 stars
Review of Omni William Penn Hotel

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Omni William Penn Hotel
4.0 of 5 Hotel   |   530 William Penn Place, Pittsburgh, PA 15219   |  
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Ranked #1 of 55 Hotels in Pittsburgh
Rumford
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Impressed with the service”
5 of 5 stars Reviewed November 27, 2013

I left a couple shirts in the closet, they sent them to me no charge, no fee. They accomodated me for an extra night. I was impressed. The hotel is beautifuly historic, and kept imaculate. My room was a bit small but that's to be expected in historic hotels. The Tap Room was a nice atmosphere with great beers on tap, the food was also great and fairly reasonable.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,875 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
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English first
Philadelphia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2013

We really like the William Penn Hotel when visiting Pittsburgh. It is a first class hotel and one of the old time types with a huge, beautiful lobby, and good restaurants. Staff could not have been more accomodating. We were visiting for a family emergency and needed a larger room than we booked, and the hotel provided it with no extra charge. It's just a grand hotel. Very clean, and nice. Get the valet parking. Well woth it.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2013

Service Staff may not talk to you nicely, but they know their job well and are helpful. The Hotel is in a good place, close to many things in downtown. Service Staff may not talk to you nicely, but they know their job well and are helpful. The Hotel is in a good place, close to many things in downtown.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2013

The hotel is beautiful on the interior and the furnishings are luxurious. The publuc spaces and rooms have old world charge and updated amenities. My room was very spacious. I would gladly return by myself or with family.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2013 credit card Amex Card Member Review

The Omni William Penn is classic & historical hotel with good customer service & conveniently located in downtown Pittsburgh. I've stayed at this hotel multiple times & always had a good experience.
The hotel restaurant/bar "The Tap Room" is small but has delicious food & I usually stop there while in town. I also love the Bruegger's bagels & Starbucks attached to the hotel, which make my busy schedule much easier.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Huntingdon, United States
1 review
4 of 5 stars Reviewed November 25, 2013

My husband and I were celebrating my birthday and it happened to be Light Up Night in Pittsburgh as well. The City was decorated for Christmas and they even had the most AWESOME fireworks. The Omni William Penn is a beautiful hotel with a wonderful staff that made the stay even more special. It certainly made for a PERFECT birthday celebration! Thanks so much, Rose H.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 25, 2013

Stayed at hotel for Light Up night weekend and enjoyed the experience. The location is great and the hotel is beautiful with a great staff. A very special Thank You to Darryl for adding to our travel experience. He is a very special man and an asset to the hotel. On the downside the woman in the jewelry store is very rude and does not make browsing in the store a very welcome experience.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Pittsburgh
#1 Luxury Hotel in Pittsburgh
#1 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, and award-winning dining. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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