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“Elegant hotel!” 4 of 5 stars
Review of Omni William Penn Hotel

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Omni William Penn Hotel
4.0 of 5 Hotel   |   530 William Penn Place, Pittsburgh, PA 15219   |  
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Ranked #1 of 54 Hotels in Pittsburgh
Los Angeles, California
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Elegant hotel!”
4 of 5 stars Reviewed June 24, 2013

We stayed here recently to attend our daughter's graduation from CMU. I enjoyed being downtown but it wasn't that close to CMU. But it was worth the drive! We had to switch rooms on day 2 of our 3 day stay to accommodate our daughter. We found out that every room is different in this hotel. We liked our first room a lot more than the second one. It was bigger, had a nice view and 2 full bathrooms! The second room had no view, 1 bathroom and was smaller. Overall, we enjoyed our stay here. The restaurant in the lobby was outstanding too! We enjoyed breakfast there as well as dinner one night as well.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WmPenn, Manager at Omni William Penn Hotel, responded to this review, June 27, 2013
Thanks for your feedback, and congratulations to your daughter on her graduation! We are so pleased that you enjoyed your stay and hope you will return soon.
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2,006 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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English first
Bournemouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

This hotel is a palace! The team are friendly and helpful, it's unbelievably clean and well furnished, the food in the The Tap Room was beautiful. I actually believe i had the best nights sleep here in months! Thank you!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WmPenn, Manager at Omni William Penn Hotel, responded to this review, June 27, 2013
We were delighted to read your comments, particularly regarding your great night's rest! Thanks for sharing and we hope to see you back with soon.
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Buffalo, New York
Top Contributor
132 reviews 132 reviews
13 hotel reviews
Reviews in 50 cities Reviews in 50 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 20, 2013

I stayed at this hotel for two nights during a recent conference - my husband and two teen daughters were along. The hotel was easy to get to from the 79 and had a convenient public parking garage right across the street - We opted for public parking instead of valet ($29/day for valet and $29 for two days in ramp). The service was excellent, from front desk to housekeeping to concierge and other staff - very friendly, helpful and courteous. The rooms were very clean and spacious and comfortable - with refrigerator. One down side is having to pay for wifi (per day rate of $10), but everything else was great - lobby and lower level spaces are gorgeous and fun to wander around (Starbucks on first floor was the "fanciest" one ever according to my girls!), with several options for dining in and out very close by. Would definitely return for business or pleasure!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, June 23, 2013
We are glad that your family had a great stay at the Omni William Penn but regret that we missed the opportunity to share information about our Select Guest program with you. This complimentary program is open to all guests and includes many valuable perks, one of them being complimentary wifi in your guestroom. If you return, we hope you will consider signing up. Thank you for reviewing our hotel and we hope to welcome you back.
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Miami Beach, Florida
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 19, 2013

I stayed nearby at the Westin but wish I'd stayed here! The beautiful old lobby drew me in and I sat down for a martini and a snack. Server Tanya was lovely and perfect - she made me feel like I'd made a new friend. She was knowledgeable about the hotel and efficient at her work. I had the locally produced charcuterie plate, which at $11 is the best deal in the country, and the martini was perfect. Because I was so curious about the hotel, and Pittsburgh history in general, she introduced me to her associate Darrell, who was full of information. These two clearly love this hotel and love their jobs, which is exactly what I want in a hotel or restaurant. Kudos!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, June 23, 2013
We also wish you had been able to stay at our hotel but we are delighted that you enjoyed your time in the Palm Court. It will be our pleasure to share your compliments with Tanya and Darrell. We are lucky to have them and love the opportunity to recognize them for a job well done. We hope that the next time your travels bring you to Pittsburgh you will consider us for your accommodations.
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Richmond, Virginia
Top Contributor
120 reviews 120 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 18, 2013

We booked our weekend via a discounter. We got an excellent rate so we expected a mediocre room near the elevator [ding] or ice machine [crash] and a less than friendly reception.
Boy, was I wrong!
I was pleasantly surprised from moment one.
We pulled up and asked where to park, the valet was so friendly and told us he'd charge $29 to valet in the same garage, if we parked it would be $5. Wow, who does that?

We were welcomed at the front desk as if we'd paid $1000 a night. Incredibly helpful, warm, staff. Delightful. The lobby is gorgeous.

Our room not only was on a nice quiet hall, it was beautifully appointed. Large, with everything you'd need or want, including a large desk, lots of outlets to charge our gadgets, a big comfy chair with ottoman, wine fridge, coffee service, a bathroom with a fan, large tub, counter space... [we travel a lot, these things are SO NICE to have!] even Q-tips.

We had a long night setting up for an event, so those comfortable beds were fantastic. Plenty of pillows, nice sheets... and then, when I got up in the dark for a stroll to the WC, a cute little nightlight came on to guide the way, motion sensor ticked on when my feet hit the floor. Reading lights above the bed made it possible for me to read while my honey was snoozing.

We ordered our breakfast by hanging a menu on the door - and it was late. Our hot breakfast arrived on time, it was delicious.

I have to say, one of my pet peeves is when the maids don't replace coffee or bathroom items...or fail to clean around our stuff... we came back each night to a perfectly clean room, with coffee and toiletries stocked.

We had a late day Sunday, and were heading out for dinner after 9 p.m. The desk clerks recommended some restaurants to try within walking distance. We had a wonderful meal just a few blocks away.

I couldn't have been happier. A perfect rating from me is almost impossible, and this hotel hits all the high marks!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni William Penn Hotel, responded to this review, June 23, 2013
What a pleasure for us to read that we hit all of the high marks during your recent stay with us. We appreciate all of you complimentary comments and are delighted to read how the small extra touches went a long way to make your stay more enjoyable. If you return to Pittsburgh, we hope you will once again consider the Omni William Penn for your accommodations.
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Lebanon, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013

Just got back from a weekend stay at the Omni WIlliam Penn.From the time we pulled in and a gentlemen started unloading our luggage for us we felt welcomed and that our business was important. Very fast check in and our luggage was promptly brought to our room. Darrel the gentleman that delivered our luggage was extremely friendly and you could tell he was enjoying his job. All in all, excellent service and would stay here again in a heartbeat!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 14, 2013

My husband, toddler, and I needed a room for one night in Pittsburgh while driving to the East Coast, and the Omni William Penn was the hotel we selected. Conveniently located in the middle of Pittsburgh's downtown area, this opulent hotel was beautiful and clean. Our room - with two double beds, a fridge, an incredibly comfortable chair, and a great view - was perfect. We would absolutely stay again.

(We happened to arrive in The 'Burgh on the opening night of the annual Three Rivers Arts Festival, which was only a few block walk from the hotel. So, what was only intended as an overnight stay wound up being a trip to an arts festival with a free concert by Edward Sharp and the Magnetic Zeroes and a delicious dinner from some food trucks/vendors.)

Room Tip: We lucked out on this hotel via Hotwire.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Pittsburgh
#1 Family Hotel in Pittsburgh
#1 Business Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Official Description (provided by the hotel):
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni

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