A gem of a historic hotel, the William Penn is truly grand and beautiful -- and conveniently located in downtown Pittsburgh. The lobby is warm and welcoming even with its soaring ceilings and large spaces. I was immediately welcomed out of my taxi by a friendly bellman who directed me to the front desk and offered to take care of my bags. I politely declined, tipped him anyway, and proceeded to check in. My room was ready, and they were already aware of my Omni loyalty program membership (which I had only joined hours before -- a great idea with the free wifi and delivered beverage service in the morning that members get). Check in was quick. I grabbed an apple from the tray on the desk and went off to my room. The room seemed to be a super-sized double double (no kings were available) -- it was huge -- but the bed seemed more like a queen, with fluffy pillows and really soft sheets. I've slept in more comfortable hotel beds -- this one was more firm than cushy -- but I slept well both nights. The large windows were openable, though you are in a city so it's a bit noisy with the windows up. The bathroom lighting and amenities were perfect, and there were a coffeemaker and refrigerator in the dresser. The room had a large, double-door closet with lighting. The gym, on the lobby level, was the best hotel gym I've seen in years, with an array of dumbbells, weight machines, and cardio equipment. My only "complaints" about my stay, albeit minor, are that the water pressure in the shower was a *little* low (but passable), and one of the Roman shades didn't go down 100% (I reported the latter upon checkout -- it was not enough to make me want to change rooms as I had to get up before dawn each day anyway). I am looking forward to my next visit to Pittsburgh so I can stay at the Omni William Penn again.

Decent location in downtown Pittsburgh. An old hotel with a grand entrance.
I have stayed here twice.
This past stay we were greeted with a mildewy smell when we entered the room. This faded when we opened the window a crack.
Pluses: Great water pressure, large closet, large Panasonic flat screen TV, large bathroom, super comfortable bed and linens
Minuses: Small room size, mildewy smell, no coffee maker and no coffee service in the lobby, charge for internet access unless you sign up for loyalty program
Tip: Self parking is $5 per night if you park in the garage across the street or valet is $29 per night

We went to this hotel in Sept 2012. The lobby is awesome, the fisrt thing you see and what a great impression. The front desk staff was very polite and more than helpful. Our room was very nicely decorated, spotlessly clean, comfy bed, great service from the staff. We were there with a group of people and visited the bar that is downstairs and connected to the hotel, small but loads of fun and great service. The overall experience was perfect and I would recommend to friends and family.

A true classic hotel, from the lobby and rooms and overall experience. Well worth the time and cost of staying here. Historical hotel with 21st century options, a GREAT staff from valets to front desk and more.
Everytime I come to Pittsburgh and I grew up here, I look here first and am never disappointed.